“I had my septic pumped on November 13 2025 by your Drain Magic (Mechanicsburg). Great job, friendly driver. Now the bad part:
My township REQUIRES paperwork showing work done.
Driver said his supervisor would fill it out and mail. Never happened!
I spoke with 3 different people in Customer service, all said they would expedite paperwork. I never received it. It was required by December 31.
POOR CUSTOMER SERVICE!
NEVER AGAIN!”
- Dennis D.