Reviews
“Our central air system was 27 years old and even though it was working well, the freon was not going to be available anymore if the system needed it so we decided to be proactive and spent $15,430 and get a new energy efficient heat pump that would be dual purpose heating and cooling. We purchased a York system from H. L. Bowman in July 2022. After 8 months the system blew up and both the inside and outside systems had to be replaced. We wanted weeks for the new parts to come in with over 90-degree temperatures. We had to get window air conditioners for our bedroom and family room and did a lot of friend visits to try to keep comfortable. Exactly the situation we had been trying to avoid by buying the new system. When H. L. Bowman replaced the system; their tech fell through our ceiling. They had someone come out and repair it which we waited another week and a few days to have done. We had several other issues with the systems also, they replaced several thermostats that the system was not communicating with etc. (the thermostats were all from York and came with the new heat pump) Now here we are again with no heat and 20-degree temperatures. It is January 15th and our system has not been working since January 3rd. H. L. Bowman has been out a few times. We waited 4 days until January 7th for H. L. Bowman to come out the first time, the system worked for a day
and they had to come out again January 8th when they decided it needed 2 parts. H. L. Bowman was supposed to put the new parts in on January 10th in the morning. (only 1 part came in) January 13th (wrong part came in) January 15th (they don't know where the parts are). We have been arranging our daily schedules to get this repair done. H L. Bowman doesn't seem to care, they got their money, and we have had nothing but problems with what was supposed to be one of their best available systems. VERY frustrated.”
“Nathan Gembe was very helpful in making me understand why it was time to replace my gas furnace. (Small holes in the tubes that I could see on the photos made it unsafe. ) He guided me through the different types and what unit would best fit my house and budget. Setting up a day for the installation was easy and fit my schedule.”
“I had a great experience with Troy Oyer with my repair for my furnace yesterday! No amount of snow kept him away! He was very professional and explained what he did and explained it to me in a way that I could understand. He showed me the photos he took as well. He was very kind, and we really hit it off with both being dog lovers. I hope Troy fixed my issue and wish him the best in the future!”
“Our service repair person, Alberto Garcia, was professional, informative and answered all of our questions concerning the repair problem, which was fixed to our satisfaction. He did an excellent job.”
“Thank you to my technician, Josh Grandstaff! He cleaned and checked my gas furnace and everything is functioning as expected. He worked quickly and efficiently.”
“My experience was fantastic for the most part. We had a gas line installed and a gas fireplace hooked up. The man that came was super nice and the work completed was well done. However 5 days later where the existing gas line was cut and a new line was installed I smelled a leak. When pointing this out via email to the team, they wanted to charge an additional $70 to confirm this. Any other company I have ever worked with (did the job, and made sure it was completed without charging extra to return and fix what was done especially days after the job was done) something this serious shouldn’t be pushed off. We reached out to another company to come test for a leak because they offered a free inspection.”
“H L Bowman is a professional and liable company. We had our 15 year old Hot water heater replaced and a water softener installed. Danny was here till 7 PM on 12/23/2024. He didn’t leave until everything was completed and he checked for water leaks once he was done too. He came back on Christmas Eve day to purge our new water softener and again he checked and checked again to be sure everything was working properly. We really appreciate his dedication to his profession!”
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Call us at 717-561-1206!