In the Plumbing, Heating, and Air Conditioning industry there are numerous ways to run your business and bill your customers. At HL Bowman, we take our core family values and push them through our business. We believe that the customer should always get the same, honest treatment and a fair deal as our customers have for the past 65 years.
HL Bowman is a non-commission based company. What this means for you, our customer, is that each and every time a technician or estimator shows up at your house—you can have the peace of mind that our employees are getting no commission incentives from over charging or upselling you any product you do not need. As our customer, you will get charged the same amount for parts as your neighbor or someone you do not know. As our customer, you will also only receive recommendations from our technicians based on needs, not personal gains. These are all very important factors of the HL Bowman core values.
Every day we have new customers call us from the Harrisburg area about being over charged by 3 to 4 times the industry standard. We believe that by paying our employees an hourly rate instead of giving them commission incentives continues to give the customer the best experience with our company. At HL Bowman, we are a third generation family run company and we strive to treat our customers the way we would want to be treated ourselves.