Reviews
“I live in Walnutport, PA and unfortunately it's not available from the drop down menu.
* Christian (sorry if misspelled)~
If higher than a five-star rating would be made available, you are most deserving. Your professionalism, knowledge of works at hand, and courtesy goes unnoticed. HL Bowman Inc. must certainly realize the valued employee you are and we will definitely look upon you for future services if needed. Thank you for the dedication and I hope this review seeks your attention!
Connie, Eddie, Kiko”
“On March 30 2026 I had my 40 gallon gas hot water heater ($3,525.33) replaced along with the pressure reducing valve ($765.38) for a total of $4,290.71. In addition to a Promo Membership that I am not disputing ($12.00). I signed the electronic customer authorization not realizing the charges were extraordinary high until I saw them on my March 2026 Visa statement.
After the fact, I realized the invoice was not in line with the competition. I called HL Bowman’s Co. at (717) 561-1206 and asked for a breakdown of the invoice charges. During my first call, I spoke to manager who would not provide the information I was looking for. He informed me the Vice President would call me. He too refused to give me a breakdown of the invoice charges. He informed me that I signed an electronic statement from the installation tech that I agreed to a flat fee of $4,290.71, which I would never have agreed to. This electronic invoice did not show a breakdown of the charges, nor did I receive a copy of the invoice until I called the secretary, 4/30/2026 and asked for it. During that time, I was under duress due to my not being able to attend work, and my mother being very ill in a nursing home.
I am willing to pay HL Bowman Co. for their work, if they can provide a reasonable invoice amount and breakdown of charges including parts, labor, etc. Otherwise, I will pursue a complaint with the Better Business Bureau, consult with an attorney, and write a bad review on Bowman’s web site.”
“It's been awhile since I had a new air conditioner put in but I need to write a review because I'm not happy. Last year we had a tech come out July or June 17th and check my unit because it wasn't keeping up like it used to. He did an inspection said it was probably leaking cuz it was freezing over and he said to do a leak test will cost me $500. I thought that's a lot but what about the parts he said well that's even if we can get the parts and I know their ad said they could fix an old air conditioner. So they had a salesman come out on the 18th of June 2025 and the salesman didn't even go up in the attic to inspect the unit. He went by what the tech told him gave us a price and you know it's like I don't want to fix the old unit and pay $500 just to have it test and can't get to work. So we decided to get a new one. The new unit was put in. Since then they have been out six times to do repairs to find out that the installers used some of the old parts from my old air conditioner and they weren't working to what the new unit needed to be. I am not happy because after they were done at the install, the installers came down from the Attic and told me that I need $7,000 more work to make this unit efficient. I know when we talk to the salesman my wife and I specifically asked him. Does that cover everything to the black twos? He said yes that salesman told the company that he did not say that and then to find out at that salesman is no longer there. Whatever you do get a second opinion. Not the fact that I still need to have $7,000 worked on it. Not happy”
“called to have drain line cleared. that didn't happen.
tried to sell me more services that i didn't need.
said the dispatch fee was waived. that didn't happen
never again.”
“The HL Bowman Team installed a new Heat Pump in our residence on Monday. The Team was timely and professional. We are surprised at the power and air flow of the new system. Typically we would run the heat at 68 in the winter and cold days. Now we find out home in much warmer at that tempeture and it allows us to run at 65. Obviously we are happy with the decrease of energy that the new system provides. We look forward to many months of more efficient energy.
We also had 2x toilets replaced the week prior the heat pump installation. Both are working great! Thank you Pete, and team for the great service. We will definitely be recommending HL Bowman to our neighborhood.”
“The installers were on time and very professional, when I asked questions they answered me, and were always respectful and courteous, and today the service technician was the same, he was very thorough with explanations and giving me a second lesson on how to use the new thermostat.”
“I'm impressed with the professionalism, punctuality, cleanliness and overall quality of work. They completed the installation hours before the time frame that was given. They were working in wet and muddy conditions and did not leave a mess. Thank you for completing this install.”
“After some initial confusion with scheduling and scope of work, a crew of very hardworkers came out Friday and repaired my sewer line. Job was a little more involved than expected, but they worked until almost 6 pm to get it finished . They handled Township inspection, line tracing, repairs and cleanup really well. Happy to have everything working again. I would recommend them for any type of issue with your sewer lines/drains.”
“First and foremost I will state that Brett was phenomenal. He was polite. He was on time. He explained everything and was friendly and proud of his work.
I do however, need to speak with someone regarding my maintenance plan. I don’t feel this was communicated correctly. Kind of disappointing to say the least.”
Need HVAC or Plumbing Service?
Contact the experts at HL Bowman.
Call us at 717-561-1206!