Reviews


“I am not one to leave reviews. Most people only leave reviews when they have negative experiences. My original intent was not to although my experience back in Dec. 2024, the original date of install was pretty awful. The original work was done by HL Bowman/ Drain Magic. The job was to repair a collapse underground pipe inside and to connect my home to the main sewer; a major plumbing overhaul. This would include inside and outside digging. I can't say enough about the crew. They were very competent and this review has absolutely nothing to do with their work. My main issues revolve around the companies poor communication. There were things missed that required a crew to come out and dig up my yard twice. They would come out to make repairs without notifying me first. They neglected to respond to issues promptly and even now over a year later, I had to have a tech come out for electrical issues surrounding the pump installed from this same plumbing job. I was told someone would call to schedule a warranty repair. This was back on March 31, 2026. Today I called to see about my appointment. As I expected, no one had done anything and most likely wouldn't have had I not called. I feel bad that about leaving this review but just make sure to communicate, confirm work to be performed, voice your concerns and follow up!!”
- Linda P.

“The HL Bowman Team installed a new Heat Pump in our residence on Monday. The Team was timely and professional. We are surprised at the power and air flow of the new system. Typically we would run the heat at 68 in the winter and cold days. Now we find out home in much warmer at that tempeture and it allows us to run at 65. Obviously we are happy with the decrease of energy that the new system provides. We look forward to many months of more efficient energy.

We also had 2x toilets replaced the week prior the heat pump installation. Both are working great! Thank you Pete, and team for the great service. We will definitely be recommending HL Bowman to our neighborhood.”

- Josh B.

“The installers were on time and very professional, when I asked questions they answered me, and were always respectful and courteous, and today the service technician was the same, he was very thorough with explanations and giving me a second lesson on how to use the new thermostat.”

- Bruce F.

“I'm impressed with the professionalism, punctuality, cleanliness and overall quality of work. They completed the installation hours before the time frame that was given. They were working in wet and muddy conditions and did not leave a mess. Thank you for completing this install.”

- Shawn Z.

“After some initial confusion with scheduling and scope of work, a crew of very hardworkers came out Friday and repaired my sewer line. Job was a little more involved than expected, but they worked until almost 6 pm to get it finished . They handled Township inspection, line tracing, repairs and cleanup really well. Happy to have everything working again. I would recommend them for any type of issue with your sewer lines/drains.”

- Susan R.

“First and foremost I will state that Brett was phenomenal. He was polite. He was on time. He explained everything and was friendly and proud of his work.
I do however, need to speak with someone regarding my maintenance plan. I don’t feel this was communicated correctly. Kind of disappointing to say the least.”

- Loren Y.

“Was working on my sump pump for months. These guys came in and 20 minutes later it was fixed beautifully. Can't recommend enough. Well worth the price. Thank you!!”

- Pete M.

“Your specialist, Brett Bartley was extremely helpful answering our questions and explaining what problems he encountered while servicing our gas furnace and air conditioner. It was extremely nice to meet an individual who not only wanted to do a good job but wanted us as homeowners to know what to watch out for and what routine things we should be doing.”

- Glenn P.

“Had replacement of two outdoor hose bibs, 4 gate valves replaced with ball valves especially for the main water shut. Alex Mohn was a true professional and if you are lucky to get him to work in your home you’re in good hands.”

- Paul G.

“Scott and Ben were terrific! They were friendly, courteous, respectful of my property, and full of information. It's obvious they take pride in their work,and that they enjoy it! So glad to have them in my home.”

- Linda C.
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