Reviews

Did a GREAT JOB ! Answered questions and asked questions
I can’t give the same for the call center!
Very poor customer service, very bad in every way, I had the appointment made many weeks in advance and scheduled for 1st appointment of the day . Not a good way to start out with a NEW CUSTOMER! Then to be told it was set up wrong
By who ever took my booking , then asked if I wanted to reschedule. NO ! So The Whole day was wasted on waiting .
I want to point out the team that showed up did an outstanding service! I will request for the same service technician to return for the next appointment”
“Aeroton A. was courteous on time and extremely honest with our repair. Highly recommend the company for their integrity.”
“Have not used your servixes, but your radio commercials are highly entertaining. The newest poop pipe one had me laighing during my drive home. Thanks for the much needed comic telief after a hectic day and doomsday news!”
“Nate was very personable and explained what he was here to do. In addition to routine maintenance he installed a UV light and explained its function. He was a pleasure to work with.”
“I cannot express how wonderful our experience was with Jeff Negron! He was an excellent technician: thorough, easy to understand, and very knowledgeable. He was also so kind and patient, and is truly a man of integrity. I will be calling him again!”
“Too expensive. – $888 to repair a kitchen sink drain and replace a toilet (I paid for the toilet separately).
No printed invoice or receipt. No printed estimate.
Sink fixed.
Toilet installed, but leaks from the base.
I was told the existing flange would not fit under the toilet, so 'spacers' were used to hold up the rest of the toilet. $500 for an install that I'll need to have redone.”
“I had an absolutely horrible experience with HL. Bowman technician Justin just came to my house looked at my not even two year-old air conditioner. Said it needed a contactor switch told me it was gonna cost $585 to replace the switch. I bought a switch for $35. I installed it myself to find out that Justin‘s diagnostics were wrong. It wasn’t the contactor switch. Do yourself a favor stay away from this company.”
“Seth Morris did a fantastic job sleuthing out the issue that kept shutting down my thermostat. He discovered quickly that the old drainage pipe with a trap, that was in my house originally was completely blocked and was not allowing the moisture condensation from the AC unit to drain properly. He needed to cut the the old pipe open to allow him to clean the trap and then repaired the pipe with new plumbing with a screw on section that could be easily removed for future cleaning. He then showed me how to clean the trap in the new upper part of the AC and suggested I do it once a month when I changed the filter to make sure that this did not occur again. He showed me the little mechanism on the AC unit in my basement that was tripping the thermostat. Very interesting.
He also helped me manage a few extra things I could do on my ecobee smart thermostat to help cool my upstairs earlier in the evening with a separate fan setting.
He was extremely professional, polite, and very, very helpful. I really appreciate his long drive from Harrisburg to fix this problem. It had nothing to do with the Lennox air-conditioning system, but instead an old drainage pipe in my basement that had been installed when the house was built I don’t think it had ever been cleaned out. He fixed everything so that this situation won’t happen again. He is an amazing employee. Give the man a raise. Thank you, Bowman for your excellent service as usual.”
– John S.
“First time working with H.L. Bowman and I have to say… I am already planning on being a repeat customer. I worked with Ricky and he went above and beyond. He was pleasant, explained what he was doing, was efficient with his time, and answered all my questions. I really appreciated the care he took. Thanks for the excellent service!”
“It's the second year of maintenance…and they've come back with the same BS. We are down a Tech…can we reschedule? They never showed up the first year until I had an emergency…amd they are wondering why I am cancelling now…REALLY. They are the worst company to deal with. If I could give them zero star I would.”
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Call us at 717-561-1206!