The #1 Same-Day Home Comfort Provider Since 1946
Serving Central Pennsylvania and New England
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OVER 75 YEARS OF KNOWLEDGE AT YOUR DOORSTEP
Since 1946, HL Bowman has remained a family-owned business. Dennis and Bryan Enders and his family have deep roots in the Harrisburg community. We proudly continue our tradition of providing our Central PA neighbors with the best possible service!
“Adam and his team were efficient and informative. We were anxious and they made getting a new furnace less stressful!! We THANK YOU!!!
FYI: We are in Stratford, CT and there is no selection for the area under the service area we picked the closest Boston Massachusetts 😀”
FYI: We are in Stratford, CT and there is no selection for the area under the service area we picked the closest Boston Massachusetts 😀”
- Sal P.
“Crew arrived when scheduled, advised what they were going to do, carefully cleared the area and skillfully completed job. They all acted professionally and displayed a thorough knowledge of the required work.”
- Lloyd E.
“We had a popping noise in our heat pump/AC unit. Adam Faust was very efficient and explained everything thoroughly. He even noticed a leak in our water heater also. Would highly recommend and appreciate the thorough service . Sincerely, Jane Lutz”
- Jane L.
“Ricky Sanchez was amazing, he took the time to explain to me things that was possibly wrong with my AC system. He took the time and scheduled a next day visit with one of the technician to come back out for further evaluation of my system. Thanks Ricky for all your help”
- Tara B.
Google Rating
4.8
Based on 9979 reviews
HL Bowman Inc Plumbing Heating & AC
4.8
Jason Pennell
08:51 08 Jul 26
Brian, Greg, Micheal and others involved in my home repairs in Lebanon, PA. we're kind, polite, professional and understanding. I found it outstanding that text messages were attached to photos of the professionals doing the work before their arrival so we knew whom to expect before hand. Time and care went into every part of the jobs performed. This company has to be the best company I have ever had the opportunity to deal with. 5 stars all the way around! What was replaced: AC unit (professional grade) and the furnace too, plus everything else in between- Ducts, pump, coils and Smart Thermostat. Thanks so much to everyone involved. You will be recommended to others by me.
MARY MITCHELL
20:53 07 Jul 26
Adam was professional and effective. Took tge time to fully explain the issue
Pearl Somario
20:33 07 Jul 26
HL Bowman came out to look at my very old central AC unit. The tech mentioned that the refrigerant was banned and I should have a new system installed. I asked that a sales person come to my home to give me proposals. Airton Andrade came out and assessed my needs and showed me my options. I chose to have a 24,000 BTU Mini Split installed instead of the central air being replaced. The Mini Split would provide an additional heat source in the winter and provide AC in the warm months.Marcelo Barros was part of the team of men that came out to install the Mini. Marcelo was timely, professional, and did a great job!! Marcelo was one of the unit installers. He and Kyle did a great job installing the unit, it looks great inside and outside and cleaned up everything when they were finished. It's only been 24 hours and I love it so much!!Thank you Marcelo and the rest of the team.
Pearl Somario
20:21 07 Jul 26
HL Bowman came out to look at my very old central AC unit. The tech mentioned that the refrigerant was banned and I should have a new system installed. I asked that a sales person come to my home to give me proposals. Airton Andrade came out and assessed my needs and showed me my options. I chose to have a 24,000 BTU Mini Split installed instead of the central air being replaced. The Mini Split would provide an additional heat source in the winter and provide AC in the warm months.James Cobbs was part of the team of men that came out to install the Mini. James was timely, professional, and did a great job!! He and the team did a great job installing the unit and the associated electrical work and cleaned up everything when they were finished. It's only been 24 hours and I love it so much!!Thank you James and the rest of the team.
Adam Corbitt
19:36 07 Jul 26
Today makes the third time I have had HL Bowman do an install. June of 2025 was a water heater replacement, August 2025 full HVAC replacement and today had a water softener put in. I have had zero issues with installs and services. Yes can be pricey but I’m a firm believer you get what you pay for! Today Mike Roger’s installed my water softener and left my house just as clean as if it was his own! Throughly explained everything and answered all questions! After he was done we walked the house together and made sure all faucets, toilets etc were properly working and again triple checked for leaks and all was well! Overall my experience has been 10/10 and only complaint if I had one is price but it is 2026 and if you want high quality gotta pay for it! Thanks again HL Bowman team!
Fibiya Japhet
17:42 07 Jul 26
He was courteous and professional. He explained everything he did before and after.
Denisha Thapa
17:36 07 Jul 26
Brett B- He is the best technician:) He worked his magic and got our A/C to work again:) Super Kind and Friendly. Thank You Brett:)
Bryan Brown
16:09 07 Jul 26
He was very good. He talked about the maintenance services for the winter and spring. He was shown that some of the rooms need returns that would need to come back and look at it to give quote
Roustiam Akhmerov
16:04 07 Jul 26
I would like to express my sincere appreciation for the outstanding service I received from Mike Farley at H L Bowman company.I had a very well-hidden water leak that could have easily led to much more extensive damage and expense. Mike took the time to carefully investigate the problem, identify the true source of the leak, and resolve it efficiently. By finding the core issue, he saved me a significant amount of money and a great deal of worry.I was also very impressed with the company's dispatchers. They were professional, responsive, and helpful throughout the process.I should probably mention that I'm not always the easiest customer to deal with—especially when I'm stressed about a serious leak in my home. Even so, Mike remained patient, polite, understanding, and professional from start to finish. He took the time to explain things clearly and made a stressful situation much easier to handle.Outstanding service is rare, and Mike truly delivered it. I would highly recommend him and H L Bowman to anyone looking for honest, knowledgeable, and reliable plumbing service.Thank you, Mike, for a job exceptionally well done!
Stephen Kohls
14:36 07 Jul 26
I'm having an account restriction because I paid for a service call $70.00. Then being told what the problem is, then being told it would be cheaper if I got the part and installed it!! Company seems pretty pathetic that some people are mechanically inclined to be able to install parts. But no they want to triple the price for labor. Pretty sad management can't call and explain what the account restriction was for. No balls!!! Have a good day! I'll make sure not to recommend you to anyone else. Like the $10,000 job you all did for my brother!!!
Reanie Stritzinger
13:15 07 Jul 26
Technician came to replace motor and blue light. Said he fixed both, next day found out he did not fix either problem. Impossible to get answers from this company. I keep getting the run around, passing the buck. Highly disappointed. Not the 5 star service they advertised.
edwin esparra
11:38 07 Jul 26
Adam provided prompt and detailed service. Attention to detail, identifying the issues and then proposing options for a solution. Adam was very thorough in his explanation of options and was able to stabilize the situation until a longer-term solution was identified. Adam was able to restore air conditioning during heat wave within a very short period of time. Thank you, Adam.
Edie Sparks
11:21 07 Jul 26
We have a large multi-level 1896 house that previous owners installed central air into on first and second floors. But it never worked great. The air conditioner broke in the middle of the most recent heat wave and HL Bowman came to my rescue with fast response times, great service, knowledgeable employees and a great outcome. Goran in sales earned my trust with his friendly and respectful demeanor and patient and helpful explanations of what was wrong with my system. It was a total fail of the system—years past its stated life, deteriorated by our failure to replace the air filters. He answered all my questions, sometimes twice (and even put me on the phone with the sales manager Mike, who was great, to help answer a question about our other air conditioner in a different part of the house). Goran also pointed out several problems with the way the old system was installed that would be repaired with the new install. And they could do it the next day—July 3rd and they had 0% financing for 18 months. I was sold. I had already carefully read the online reviews ahead of time and was confident I was in good hands and I was right. Even when a difficult install at another location that had not been completed yet meant the install team who had volunteered to work on the July 3rd holiday for mine wouldn’t be available and we’d have to wait until Monday—-I got call after call from the install manager until they reached me to make sure I knew, with profuse apologies. Our install team arrived on time with three HLBowman trucks, introduced themselves and shook my hand (which repairmen don’t always do with a woman customer and I appreciate it). Cody. Alec and Alex got to work right away, explaining they would be there until about 3. When I had a question about the brand of equipment they were installing I called Goran who had given me his cell phone number the week before and got a call back right away (even though he was sick) By the end of the day we had a working air conditioner, cooling the multi-level house much better than the old system. They finished around 4:30 and Alec did a great job walking me through the new system, answering all my questions, explaining new safety features. And he also walked with me through the whole house testing all the vents to make sure each one worked. One did not and he said he’d have the company call me to send out another team to investigate and address that issue. At this point I truly trust the great work of the whole HL Bowman team and am confident that I will hear from them today to address the one vent problem and so I am writing the review now. I am glad to have selected this company and would recommend it to anyone.
L77 Mission
04:18 07 Jul 26
UNCONSCIONABLE! HIGH PRESSURE SCAMS! 37X markup! READ HOW $5 REPAIRS BECAME $22K! READ REVIEWS TO SEE WHO THESE PEOPLE ARE! SAY NO! sign nothing! READ THEIR DISHONESTY REVIEWS!!! KNOW BY THEIR FRUITS! I'd have blown $1200-$1700 today! A small A/C recharge, that's just and fair? He claimed it's "$400 per pound for near nonexistant R22" refrigerant? They can't be paying more than $35 1/2lb! I just got 2lbs $129 and a gauge once he left (and both covers they took), and that's retail without dealer discount! It's not rocket science, not "dangerous." He wanted their sales guy to rush here pushing HARD for a $15,000-$17,000 same day/next AM system contract, when I asked he ONLY CHECK coolant pressure ONLY! When they check oil in your car, do you need a new car? Do you replace a yearly steering wheel for fear it's old? I had no idea they're so out of control! $1200 for a 1/2lb coolant is demonic! $500/lb thereafter isnt justifiable! They MUST be pushed hard to sell and replace 100% WORKING parts, because their stories mounted trying to instil fear to close the scam! He admitted to working for an even worse scammer company doing exactly what we see here! Read all low recent reviews! My conscience would stop me from exploiting others. Everything works! It just needed a half pound top off after 40yrs! Why replace things yearly as THEY "recommend" (greed) when its not broken? Now they have 2x yearly contracts? What an insane idea to assume their work will break 2x yearly? A contract enables cornered sales pressure x2 if youre dumb enough. Look how many were charged despite the scamtract! Read! I'm shocked! Others confirmed pricing for just a few minutes of work, 1/2 lb of coolant= $1200 is truly a scam! Thats unconscionable and wrong. Even Ai said "its a blatant scam!" I had to buy new valve covers from Amaazon because he kept mine in his pocket and I dare not see these types return to corner me with more high-pressure sales, like that EVER again! Some people need a soul! I just saved 37x, or $1050-$1550 today! Watch a youtube, DIY! No different than car AC, same fitting in mine! I've got receipts (shown)! Photos are 37X markup (mine needed just 1/2 lb, I bought 2lbs online; 4x amt needed = 1/37th price). NEVER SIGN SERVICE CONTRACTS! HVAC RARELY FAILS! ITS NOT WORTH IT OR THEY'D NEVER DO IT, WOULD THEY? THEY SELL FEAR FOR MONEY, DOING UNECESSARY WORK OROVEN MANY TIMES HERE. THATS IT. You see what service contracts did to other low reviewss , so they can corner you 2X yearly. 2X YEARLY? LOL! For HVAC??? They last decades! Don't contact me. I'm not interested in yearly anything or revising this. The world must see your character to judge by your fruits. . This was no mistake, due to your consistency of morals and ethics lacking. Everyone's talking about what happened to your company! Nothing's hidden anymore! You've lost your way, valuing $$$ more than your own soul. It's self-evident. Just read what 5hey did, like the $5 vs $22k and worse! These arent good people.
Joseph Sanders
00:01 07 Jul 26
Bill was very professional and took care of our issue quickly and made the experience very hassle free.
Luke Skarstedt
21:45 06 Jul 26
Adam provided excellent and friendly service to get our AC up and running again at a reasonable price. Thanks!
Geraldine Briand Brucelle
19:44 06 Jul 26
We hired HL Bowman to reconnect our gas stove and refrigerator water line after a kitchen renovation. When I scheduled the appointment, I explained that another licensed plumber had already disconnected both appliances and installed a new gas shutoff valve. At that time, I was told only about the $70 service call fee.When the technician arrived, he spent about 15 minutes on the phone with his manager before telling us the total cost would be nearly $600 ($70 service call, $360 to reconnect the gas stove, and $170 to reconnect the refrigerator water line). At that point, we felt we had little practical choice but to proceed because we had already been without our stove and refrigerator and would have had to wait several more days to find another plumber.For comparison, the licensed plumber who disconnected both appliances and installed the new gas shutoff valve charged us $300 for that more involved work. He was unfortunately not available to reconnect it, which is why we called HL Bowman. That made the $600 charge for simply reconnecting the existing stove and refrigerator especially surprising.I want to be clear that the technician was professional, courteous, and completed the work properly. My concern is not with him, but with HL Bowman's pricing and disclosure practices.After the visit, I contacted customer service and asked them to review the invoice and consider a partial refund. Instead of addressing my concern, the only solution offered was a membership for future services, which I declined.I understand that companies can use flat-rate pricing. However, I believe customers should be told the full price before a technician is dispatched when the scope of the work has already been clearly explained. Had we known the total cost in advance, we could have made an informed decision before scheduling the appointment.
Alessandra Insogna
19:12 06 Jul 26
Jairon was very professional and knowledgeable. He had to open the drywall and although it turned out not to be a plumbing issue, he provided valuable feedback and suggestions. I highly recommend him for your plumbing service.
Sherry Stine
18:26 06 Jul 26
Steven was excellent and Osmald told us the previous cleaning which was done with another company was insufficient. They fixed it for no additional cost! We only paid for the mold remediation. Highly recommend them to do the job right!
Irene Camara
15:55 06 Jul 26
Thank you so much Nick for the fast , friendly, profesional and honest educational experience with my AC unit ! 👏👏👏👏👏
michelle g
21:52 05 Jul 26
This was my second service with HL Bowman. Our tech Jacob was very knowledgable, polite, and respectful. He had our air conditioner fixed in no time! I highly recommend HL Bowman based on our experiences.
Rhona Pozecki
21:45 05 Jul 26
Michael Webb was the technician that repaired my air conditioning unit. He was very professional. He answered the many questions that I had. He also explained in layman's terms what the issue was with the air conditioner and what he needed to do to repair it.
Julee Oh
12:17 05 Jul 26
Excellent service on a holiday, courteous and thorough. Very thoughtful and allowed us to enjoy our out of town family, otherwise we would’ve roasted and sweat. Thank you Simon!
Mario Vega
23:04 04 Jul 26
A Big Bravo Zulú for Mr. Michael Webb for explaining all steps taken reviewing our AC and fixing our cooling systems, provided time for questions and answers.
Earl Justice
17:45 04 Jul 26
Technicians were professional and their workmanship exceededour expectations. Our entire system was replaced in a timely manner. Would highly recommend!
Niko Bledsoe
16:45 04 Jul 26
Justin Dooley was amazing, great customer service, was very friendly, very reasonable and got the job done and fixed very quickly! All around, a great experience and will definitely reach out for him to do any work needed in the future. He was awesome, thanks again justin!
KAWAII HEARTS
16:15 04 Jul 26
Nicholas did a phenomenal job fixing my broken AC. He turned up promptly as promised, went over and beyond to diagnose and correct them issue. My initial booking was through Home Depo and I couldn't be happier.I recommend HL Bowman 💯
Psuman74
22:22 03 Jul 26
Great service from the guys at HL Bowman. From the service tech Brett to the Comfort advisor Brian and the install guys Jason and Kyle. Amazing level of professionalism and knowledge. I look forward to years of service with your company if everyone is as awesome as the people I had the pleasure of having at my house helping us stay cool!!
re re
19:51 03 Jul 26
Mike Farley did a great job was very professional and extremely helpful. I am very pleased with his service and would recommend his services
Jackson Rudy
19:06 03 Jul 26
Jason and Tyler did a great job. They were in and out of here in no time and my A/C unit is working great
Lynette Simmons
17:34 03 Jul 26
The gentleman who serviced our air conditioning unit was polite, informative and friendly. I liked that we were given a photo of him before he came.
Judy Heckman
13:19 03 Jul 26
Brandon Frysinger arrived promptly, was friendly, knowledgeable, and answered all my questions.
Alfonso Blohm
12:31 03 Jul 26
Straightforward, professional, effective, no up-selling pressure. Put in new system.
CARLOS & GLORIA
08:13 03 Jul 26
Ricky Sanchez was our HVAC tech and he was awesome. Very knowledgeable and diagnosed what was wrong right away. May God continue to bless him in everything.
Anne Dorio
22:15 02 Jul 26
The service and the technician was great. He explained everything clearly. I thought the price was high, it wanted to make sure the system stayed working.
Diana Muniz
21:31 02 Jul 26
Excellent work, installed new AC unit in one day, got us back up and running, especially with the heat wave right now. Benjamin was very polite, I would highly recommend them
Damian Carrieri
19:13 02 Jul 26
When my 26-year-old geothermal heat pump malfunctioned, I entrusted HL Bowman with its replacement at the end of June. Their communication was exceptional, keeping me informed throughout the process. On the first day, I engaged in discussions and planning with several representatives. On the installation day, an employee promptly delivered the heat pump and all necessary supplies in a straight truck before the two technicians arrived at 7:30 AM. This level of efficiency was truly impressive.The two technicians, Ian Devore and David Joswick, were courteous, professional, knowledgeable, and meticulous. As I observed their work, I was struck by their commitment to efficiency while ensuring minimal disruption. Ian and, to some extent, David were more than willing to answer any questions I had, providing thorough and comprehensive explanations. Ian even guided me through the setup of the heat pump and the new thermostat, including configuring the app on my phone.With these two employees as representative for HL Bowman I highly recommend using this firm.
scott “Scoop” marshall
12:47 02 Jul 26
I would highly recommend H.L. Bowman for any Heating/AC repairs. Our system stopped working on a Sunday and Bowman had a tech (Austin) come by the house to diagnose the problem. Upon his finding we decided to replace the 15 year old system with a new system. (The old system used discontinued refrigerant) That same day Matt stopped by the house to discuss options about replacement and financing, and by the next morning Glen Keiper and his son were on the schedule to come and replace the system. Glen and Shayne were very professional and did a phenomenal job installing the new system and thermostat. They went above and beyond the call of duty, going as far as noticing a very small propane leak coming from my tank and calling me at work to let me know. We couldn't be happier with the service we received from HL Bowman and will certainly give them every opportunity to do any work in the future.Scott.
Rich Solack
12:43 02 Jul 26
Phil Thompson very knowledgeable. Replaced water heater for my Mom. Also, replaced all out dated parts to prevent future issues..
FRANK MANTO
10:57 02 Jul 26
Anthony came and did my routine check of my Ac system. Always knowledgeable and polite and thorough!!!
tom clifford
22:11 01 Jul 26
Outstanding service provided by Jesse Fernandez on my HVAC system. Superb troubleshooting. Tricky issues with tech interface. He stayed with it until resolved. Master technician.
Amanda Swanger
21:30 01 Jul 26
If I could give no stars I would. This company has failed to hold their end of the deal for what we wanted and paid for. We had paid around 13k out front because we had it and we wanted a cooler house in the summer with a newer and quieter furnace. The furnace the installed is just as loud as the previous one we had and during hot days, it never reaches the temperature we set it for. It constantly runs. We then found out the that the duct work was not hooked to the unit, so my husband aluminum taped it until they could come to attach it correctly. When they came they said the tape will not work and that they would have additional charges to attach it. And then, they took off the tape he had, and then applied the same tape they stated would not work. And this was going to be a $300 charge. They also stated they were going to put in installation board with mastic tape but applied the tape instead. We let it know that we're very unhappy with our unit and the services that were poorly done and they ended up not charging us but we are still living in a very warm house and most likely will have to put the window units back in to stay cool. The whole thing felt like a scam and they did nothing but lie the whole way through their so-called services. I do not recommend this company even to my worst enemy. We paid $13k to just sit in a sauna.The main service was to getting central air into our home.
Zeke
21:21 01 Jul 26
The workers who installed my new A/C unit were friendly, polite, and efficient. They answered all my questions and filled me in on some things that I didn’t know about the new unit I had installed. Overall, a great experience and would highly recommend to others.
Joan Hoar
20:37 01 Jul 26
I had my AC Unit cleaned and serviced by Jesse Fernandez and I could not be more satisfied. He arrived on time and was incredibly professional and polite. He worked efficiently and showed me before and after pictures. He also recommended helpful tips for maintenance. I will most defiantly recommend his services to my neighbors and friends in my community.
Carol Fox
19:37 01 Jul 26
They never came back to finish the job at our house. The original tech did not do a good job so a manager had to come out to fix.we asked for a price to replace an outside faucet which was missed on their 1st visit they quoted us $1000 for an existing faucet replacement. When I questioned the cost they won't respond. Even called the manager no response. Do Not Use this company.
T. Bay
16:26 01 Jul 26
A new water check valve was installed in our water pit. It resolved the loud humming noise we heard every time water was running. Thank you.
Sarah Morter-Sims
10:44 01 Jul 26
We were very pleased with the hard work and professionalism from this company. They were so quick to get our ac unit installed and we are extremely grateful because of the 100 degree summer heat we were facing. They did a great job cleaning up afterwards as well!
Paul Potter
23:21 30 Jun 26
They say they have emergency service and they're advertisement online of course but when you call them they give you an appointment a few days later I told them I have a 97 year old man living at the house and we need air conditioning and it had broken down for whatever reason I have a feeling something simple but at the same time the young lady said I couldn't be seen for a few days I won't do business with them it's kind of false advertising thank you
kristina mel
22:11 30 Jun 26
Michael worked with me on the estimate to remove my old oil tanks, and came out the next day. He was so personable and knowledgeable, and got me set up for removal quickly. It was such a smooth, non stressful experience. Jack and Jacob did a fantastic job with the removal process, and were very cool, friendly dudes! The whole experience from start to finish was fantastic. I am so happy to rely on HL Bowman for all my needs. Thank you.
Bonnie Waybright
19:33 30 Jun 26
Service was awesome, the team were efficient & timely. I would highly recommend HLBowman. Excellent installation. Brand new HVAC system. Looking forward to twice a year maintenance.
Rebecca Struthers
18:24 30 Jun 26
Our ac broke in the middle of a heatwave. They were able to come by right away and we had the issue fixed the next day! They offered great financing options and we are very happy with our new system!
Elena Rivas
14:54 30 Jun 26
great and fast service. They came on the same day, it was fixed right away
David Zwifka
23:44 29 Jun 26
Adam was on time and very thorough for our seasonal check-up. He made recommendations for work that might need to be done. These recommendations were informative and helpful in planning. I would highly recommend Adam and HL Bowman.
Dave Gentzel
21:06 29 Jun 26
Alex replaced toilet parts and tightened the valve in one of our showers. He reviewed his service before he left.Friendly and competent service!
Atine834
19:18 29 Jun 26
Estefano and his team did a great job with installing my new heat pump system! They were friendly and got done very early!
Jim Lockwood
15:50 29 Jun 26
Love my new carrier Mini-Split, it’s working better than expected. The installation was fast and Ernest and his crew did a fantastic job.
Nancy Aleo
14:59 29 Jun 26
HL Bowman Inc Plumbing Heating & AC replaced and installed a new water heater. The heater broke on Friday afternoon. The technician John Mack was professional, friendly, and efficient. I was grateful that I could get the replacement heater installed on Saturday versus waiting until Monday. Very satisfied with this experience.
thomas
20:04 28 Jun 26
Jeffrey Negron was the best technician we have had in a long time. He was exceptionally thorough in checking all aspects of our system. His skills in explaining what was wrong with our thermostat/AC was very comprehensive. Additionally, he was quite patient showing 2 elderly husband and wife how to manage our new thermostat.
Seymour Pettigrew
02:23 27 Jun 26
Our technician, Eric, did an outstanding job replacing my home's circuit breaker.
Greg Moran
01:47 27 Jun 26
Austin was a great to work with. Not pushing sales like to other guys. Great service. I’m looking forward to using HL Bowman moving forward.
David Spear
23:45 26 Jun 26
Had a great experience with Mike and Dylan. They were friendly, kind, knowledgeable and efficient. We enjoyed our experience.
Stanley Wanucha
17:42 26 Jun 26
Excellent professional installation of new gas furnace & AC heat pump system. Effectively brought installation up to code. Work completed promptly. LEAD Installer Kyle Moore and team, and electrician James Cobbs, were highly knowledgeable, committed to excellence, and delivered quality service. Highly recommended!
Joan Batchelor
16:12 26 Jun 26
Very pleased with my service call.justin was on time and very organized.he explained everything to me and did a great job. So far have been very happy with h l bowman. Joan batchelor
Cindy Hallstrom
09:26 26 Jun 26
The tech who came out was great. He showed me exactly what the problem was. I know he doesn’t set the prices, so I’m not upset with him at all, but his less than an hour visit with the only parts being zip ties cost me $405.00. Definitely way too expensive.
Al Herman
02:39 26 Jun 26
They canceled our appointment twice. Once for a sick driver and once because the truck broke down. No showed in the time window we were given on the third try with no call or explanation. When we called they said we would be next on the list. We declined and took our business elsewhere.
Ivan Colon
02:27 26 Jun 26
When I purchased my home in 2019, it was only about ten years old, so HVAC wasn’t top of mind. Fast forward to 2026, and I realized both of my central air units in this 3,000 sq/ft home were approaching 17 years old—well beyond their expected lifespan. My second-floor system was diagnosed with an irreparable leak, and the first-floor unit was clearly not far behind.After receiving multiple estimates that all came in around the same range and some too high. I was fortunate to be referred to Airton Andrade and his team member, Andrew Guilfoyle at HL Bowman. THE "A" teamFrom the start, Airton provided a highly professional experience. His estimates were detailed and included multiple options for equipment, warranties, and financing. As someone in the automotive business, I really appreciate clear, visual, written estimates—it made it easy for my wife and me to evaluate what made the most sense for our forever home.The entire process—from the initial home visit, to selecting the right system, to the day of installation—was absolutely seamless. The team was knowledgeable, transparent, and genuinely helpful. At no point did I feel pressured, which made a big difference given the size of the investment.Andrew and his installation team arrived early, stayed on schedule, and were professional and friendly throughout the entire day.We’re extremely happy with our decision to go with HL Bowman. This was a major investment that adds real value to our home, and we feel confident we made the right choice.Thank you again to Airton and Andrew for delivering such an outstanding experience.
Alvin Holmes
23:35 25 Jun 26
Tim McGuire went above & beyond, and provided superior service. He helped with a leaking hot water heater, and was able to install my new one the same day. He explained everything throughly and helped me with picking the best option for my situation. I truly appreciate his hard work and the fact that he stayed past his normal working hours until the job was done. I would definitely recommend Tim from HL Bowman. Thanks again.
Eli Rodriguez
22:32 25 Jun 26
Devon Gomes worked tirelessly to help me find the right HVAC system for my home at the right price. He delivered as promised! Then Chris Drescher and his crew worked efficiently and professionally to install a full HVAC system. These guys went above and beyond to make sure that we received the best service -- friendly, professional, and thorough. Thank you guys for making our experience with HL Bowman a great one! 🙂
Priscilla Bernola
17:26 25 Jun 26
Brandon was efficient, professional and approachable. He involved me with the placement of the tankless water heater and explained in layman’s terms.Since he installed it with existing water and gas lines, it’s lacks a cohesive look. The tankless water heater works beautifully.
Catherine McLeod
12:42 25 Jun 26
I had H.L. Bowman replace my heating and cooling system in January after a cracked unit. The total cost was approximately $23,000, which I knew was on the higher end for a Goodman system.Unfortunately, I’ve already had to call for service twice within the first five months because the system stopped working. To their credit, they responded quickly each time and their service technicians were prompt.One disappointment was that they installed basic thermostats even though I had requested Wi-Fi-enabled thermostats. I also wasn’t eligible for any rebates with the equipment that was installed.For comparison, my previous Trane system lasted 16 years and only required one repair near the end of its life. The second zone of that original system is still running well.While I appreciate their responsive service department, based on my experience with the installation, equipment, and early reliability issues, I would not choose H.L. Bowman again for a new HVAC system
Jordan Kaufman
07:38 25 Jun 26
The team was very professional and did an exceptional job. I would do business with this company again.
Katherine Pendergast
19:36 24 Jun 26
Gavin Marino is a star. He is very clear. Explains option. Does the work well.
andy santana
17:59 24 Jun 26
The team was professional with the service provided. Fast and efficient. Explained the work done with simplicity.
Mary Humphrey
17:28 24 Jun 26
Very professional , called this am in panic . Quick response. Unable to use kitchen sink . Pipe unable to snake pipe out . 65 + old , needed to be replaced in cellar with all new PVC pipe. Nuy worked very hard , multi trips up and down stairs . Everything works as it should now .
Bo Weaver
13:13 24 Jun 26
Dylan appeared at my house on time, and worked diligently to fix the issue at hand. Very professional in demeanor and action. A credit to the company.
Anna Laffey
00:24 24 Jun 26
Took 3 separate guys to come out for an estimate. Took 3-4 hours total to get what I was told was a “free” estimate. YET they charged me $70 after wasting my time. Then they told me they could only line my pipe, not replace it. Completely unorganized and unprofessional!
David Carlson
00:00 24 Jun 26
Ricky was very helpful at trying to find out what was wrong with our A/C unit. Very conscientious and motivated to find the problem.
Karen Shumaker
23:46 23 Jun 26
The two guys we had were absolutely wonderful. They went above and beyond to help us out. Ryan and Corbin did an excellent job installing the new air conditioner and furnace. I would highly recommend your company to family and friends.
Jay Crone
22:26 23 Jun 26
Camron and his crew did such a professional job. i couldn't ask for a better team.
Jane Ziegler
21:16 23 Jun 26
Troy did an outstanding job installing new faucets for the washer and a new utility sink. Very pleasant and cleaned the area up after he finished
Ronald Coffman
20:33 23 Jun 26
The guys were great talked some Eagles football. Nice and personable let me know what was going on.
Jeremy Chao
19:04 23 Jun 26
JM was the plumber who completed the work. He did a great job and was very professional about explaining everything.
Jacob Cruz
16:37 23 Jun 26
Quick and Easy. An army of techs showed up and quickly installed my new AC. Fantastic job!
Rob Hartman
14:55 23 Jun 26
the employees / technicians are great and very knowledgeable.the deceptive sales tactics and the REFUSAL to give a itemized invoice and clear cost of the items installed is very poor. very high mark on items installed.
Joshua Brown
02:04 23 Jun 26
Duy Nguyen was great. He was communicative, honest, thoughtful about his work, and very professional. I would not hesitate to call him again; I definitely feel that I was in trustworthy, professional hands.
Pamela Carlson
23:47 22 Jun 26
We had an excellent experience with the crew from HL Bowman today. The guys were personable and professional. They replaced our furnace and air conditioner. It was a long day of hard work for them and for us, but after 10 days of no a/c we're grateful for their hard work. Pam Carlson
Darlene F Johnson
18:22 22 Jun 26
The team arrived on time and immediately started disconnecting the old a/c unit. Once completing that the new a/c unit was installed. They cleaned up debris. Before leaving they did a walk through of everything. Efficient & professional even with the rain that started. I highly recommend HL Bowman. Thank you again for being an outstanding company and a team that works together. Be Well.
John Long
18:20 22 Jun 26
Brett was wonderful Not knowing what to expect from the check up, I was happy when Brett flowed through what he was doing and why. Added to the quick and informative review of my situation, he showed the 20 year buildup in my air ducts, and scheduled service on that... same day.I am hoping that Brett is a regular for my service, very friendly.
Valerie Galchenko
16:02 22 Jun 26
I had a great experience with the HVAC maintenance team. Communication was excellent throughout the entire process—every question I had was answered promptly, and I appreciated receiving appointment confirmation and reminder notifications on my phone a few days in advance.The technician was highly professional, arrived right on time, and was both knowledgeable and friendly. His positive attitude and willingness to explain everything clearly made the visit a pleasant experience.Thank you to the entire team for providing such reliable and professional service. I highly recommend them!
Warren Ramsey
15:52 22 Jun 26
We had two issues that Eric (Lasalle) was able to fix and complete. In attempting a DYI bathroom faucet replacement, we discovered that the old faucet had been bolted down and when attempting to turn off the water the shut off values were old and leaking. Eric was prompt in arriving during the scheduled time and was able to remove and replace the faucet. Likewise he was able to replace the old shutoff values with new ones. Eric was very courteous and performed great work in a timely fashion. My wife and I are very happy with his work and would look to HL Bowman for future plumbing needs.
Tiffany
14:44 21 Jun 26
One star because I have to put a star. I’d give negative 100000 stars.Please think again before going with this company. I beg of you don’t spend 14k with them, call someone else
John Hales
00:24 20 Jun 26
Best price (3 estimates). Replaced entire existing mini split system with new. The next day after estimate. Very professional, completed in one day. Took the old system away, no extra cost. Took the time to explain controls. Cleaned up everything afterwards. Definitely would recommend them!
Joseph Fencel
23:00 19 Jun 26
We had a stopped up bathtub. Abel Alvarez was our plumbing technician and he was very polite and with his knowledge and expertise, he was able to fix our problem quickly and that was very much appreciated!
Rob Hartman
22:56 19 Jun 26
The Bowman Technicians that came to my house were very Professional they did work quickly and were very efficient. They were very polite and very knowledgeable. they answered my many questions quickly. they were prompt on time and cleaned up when finished. i enjoyed talking with both of them. I will be getting other work done soon. I hope to see the same techs again thanks for doing such a Great job.Thanks Guys see you soon.
Julie Alpert
22:05 19 Jun 26
HLBowman just replaced the second of our two HVAC systems . Each of the systems were more than 22 years old. We have also had them replace an exterior sewer line. Each project that their teams has worked on were big ticket items that needed to be repaired on our nearly 100 year old home. Their courteousness begins when I call about the issue at hand , in this case it was our air conditioning. I made the call and our appointment was scheduled for the next day. The tech was very courteous as well and thoroughly checked everything before telling us we needed a full replacement which we were not surprised about at all but he still explained clearly what our options were for the project. We decided to go for the replacement and we set I the appointment for the job for the NEXT DAY in the early morning since it was cooler. One of their workers came before 7:00 am and dropped the unit off outside. Three other workers came by 7:30 am . Each of them introduced themselves to my husband and I, said good morning, and asked if we had any questions. All were courteous and polite. They started working immediately and had the entire system installed and checked in our upstairs attic by lunch. They made sure they cleaned up and removed all trash and debris.This is how EVERY encounter we have had with HL Bowman has gone! We appreciate your services tremendously. Of course the jobs we have had completed have been expensive, but their prices have always been reasonable ( even if we have to gulp when they give us the cost😳) . The kinds of jobs we have had completed are big jobs, but I never have felt they were overpriced. Many times their prices come in less than other contractors we contacted. We will be calling HLBowman for any future jobs for sure!
Kenneth Bromley
21:09 19 Jun 26
Troy was very proffesional, personable, knowledgeable and thorough. He answered any questions I had and did a first class job. Thank you.
BOB REINEBERG
17:47 19 Jun 26
Jason and Tyler were very efficient installing a new A/C system for our house. In approximately 5 hours they removed the old unit and put in a new one where the handler is in the attic. I'd highly recommend them!!
Aheed Chaudary
15:44 19 Jun 26
They quoted me a modulating furnace but installed a 2 stage furnace. I’ve been trying to get it sorted out for almost a month but I keep getting told to “call this person” or “wait for this other person to call you back”. I was told to reach back out to the salesman, Manuel, and he refuses to respond to me.The technicians are great, the people on the phones are nice, but trying to resolve this situation is more difficult than it should be.
Alex Elata
14:51 19 Jun 26
Had a cracked toilet in our basement. Called and got an appointment two days later for a fix. Mike was knowledgeable and provided great guidance for picking a new one that would meet our needs and at a decent price point. We scheduled him to come back the next morning and he installed it quickly but thoroughly, on a holiday no less! He also let our 3 year old watch which was really sweet. Highly recommend!
Kerry Ayers
13:30 19 Jun 26
Totally honest and competent. I would recommend them for all services they supply.
Stephanie Enck
12:08 19 Jun 26
I never post bad or negative comments but HL Bowman left me no choice. I requested several times for them to complete the job that I originally hired them for. They quoted me $18k to replace my copper pipes and fix the liner in the basement which isn’t even why I called in the first place. I wanted them to fix the leak that they originally fixed in April 2025z I began leaking again in Feb 2026. I paid 3,000k which they cashed and took out a finance loan for the rest with them. HL Bowman Steve Dominic said they would fix it and they have not said they need to tear out my cabinets. Only people calling is the SFC to see if it’s completed. I said “no” and HL Bowman says that they completed the work that they were hired to do. That is completely false. I’ve never been so unhappy with a company.
Kathleen Reilly
11:23 19 Jun 26
BUYER BEWARE. High pressure sales tactics. ESPECIALLY NATE. The more he can get you to pay the more he puts in his pocket. Make sure you get at least 3 different companies estimates. Don't cave like I did because I was stressed and overwhelmed about not having a working sewer system. This lesson costs me over $3,500 that I do not have.
Jaime O'Malley
22:04 18 Jun 26
Complete replacement of our HVAC system from diagnosis to sales to implementation, everything was completed seamlessly in 24 hours. The techs and sales team were fantastic, knowledgeable, respectful, communicative. We are very satisfied with our service with them.
David Frost
21:31 18 Jun 26
I nearly went with a cheaper option that would have tore my house apart. I am so glad the team from Bowman called me. David gave me a good price for a very very good job and the installers were fantastic. From the electrician to the installers. Great options that no one else came up with that fit my budget and needs. This is a no BS review. Thanks everyone. Especially Arty and Jonathan and the sales guy David.
Susannah Bender
20:39 18 Jun 26
HL Bowman continues to be a thorough and customer focused company. Dylan came and addressed a necessary repair that preserved the integrity of our unit for years to come. He was knowledgeable, thorough, and friendly. They are our company and we highly recommend them to others.
Marcia Hinner
19:42 18 Jun 26
Greg & his associate arrived on time, started the project immediately & completed the job without any issues. They both were courteous & professional. We were given instructions on use of the new equipment, old furnace & air conditioning were removed & all work areas were cleaned up. The whole experience with H L Bowman was excellent!
Debra Benner
17:56 18 Jun 26
If I could give 10 stars to Paul Sponseller I would!!! He found a problem I have been dealing with for years. I am so very grateful to him and his incredible talent!
Eleanor Caserta
17:21 18 Jun 26
My experience with the technician was very positive as he explained and answered any questions that I had. It was a pleasure having him service the equipment.
David
16:19 18 Jun 26
HL Bowman came to my house quickly to replace the water heater.They checked the basement and the location of the water heater and what parts they needed, and early the next morning came out to do the work.Alex the plumber was very nice and worked very quickly, and answered any questions I had.He also did a very neat job and was done way faster than I thought it would take.I will definitely call them back for any future work . Thanks Alex and HL Bowman for the work I needed to get done.
Victoria Vu
13:59 18 Jun 26
Matt Parlatto was very helpful and knowledgeable. He quickly identified the issues wth my current HVAC system, gave me his recommendation on how to fix it and gave me a quoteright at the time of visit. Then helped me with the financing for the cost. I'm very pleased with his service and the way he professionally represented Bowman Inc.
Steve Isenberg
13:25 18 Jun 26
Troy was great, though there were some problems with the equipment not functioning properly.
Eric Bucher
11:05 18 Jun 26
Extremely friendly service technicians that were able to explain the issue and our options clearly. Technicians were on time and the job was professionally done from start to finish. Would recommend HL Bowman to all my friends!
Lois Prusasky
00:39 18 Jun 26
The service of Brandon as the technician was excellent. He did a great job with the installation of the new A/C unit and furnace. The place was clean with no debris or extra trash in the garage or outside. I am satisfied with his professionalism and we will keep the recommendation to anyone for future reference. Thank you again
Edwin French
20:57 17 Jun 26
We had the central a/c and the boiler replaced Theyarruved at 7:30 am and were done at 4pm, very professional, clean and thorough.
Bill Natlo
20:49 17 Jun 26
AC unit was installed 5/29 and is now running great. Updating my original review because the company's response to a rough start, and their follow-through afterward, deserves real credit.To be transparent about what happened: the initial install had a few hiccups, including a filter box that wasn't secured properly, ductwork that wasn't fully connected, and an airflow vent issue that caused the pan to fill and the system to shut off temporarily. It took several follow-up visits to get everything fully sorted, and the early scheduling response left something to be desired given the safety concern.What changed my overall impression: the installation manager came out fast and fixed problems the moment they were flagged, my salesperson Matt P. stepped in personally to expedite service when I hit a wall with scheduling, and the service tech who handled the pan/airflow issue resolved it quickly and explained what went wrong. Corporate also reached out directly, extended my MVP service plan by an extra year as a make-good, and gave me personal assurance that any future issues will be handled promptly.Bottom line: the installation execution was not ideal, but the people who showed up to fix it, and corporate's willingness to make it right, earned back a good amount of my confidence. Hoping it's smooth sailing from here.
R. David Fetterhoff
18:52 17 Jun 26
Adam was very professional. He was very thorough and efficient.Fine representative for HL Bowman
Laura Mozier
16:21 17 Jun 26
Ricky did a great job. He was here three different times for two problems and each time he explained what he was doing to fix our it. Was neat and respectful of our home. He is now "our" HVAC guy and we would request him to fix the HVAC if we could.
Dina
12:55 17 Jun 26
Great experience with my new HVAC system install. Anel Hernandez was wonderful and efficient and completed the complicated job on point. I’ve switched companies for my HVAC needs to HL Bowman and couldn’t be happier with their service
Dorothy Clark
11:25 17 Jun 26
Excellent, friendly service. I am a longtime customer. Technician was kind, courteous and knowledgeable.
Christopher Blankenship Sr
02:18 17 Jun 26
Timely, great attitude, listened to my issue and solved it. All around great person thank you Mr Rameriz
Julia Sweet
23:07 16 Jun 26
I appreciated Goran's unflagging approach to locating an unnumbered condenser among the many of the rooftop. He was thorough in his explanations and cheery in an aggravating situation.
Deborah Slater
21:31 16 Jun 26
The guys showed up on time, did a great job, answered all questions and cleaned up before they left!
Sandra Enders
21:25 16 Jun 26
I contacted HL Bowman as a referral from Home Depot for air conditioning in a home I am moving into. I received a date for a consultation within a week. Matthew Parlotto arrived on time and discussed his thoughts of going with a Ductless Hyper-Heat system. I was so impressed with what he said about the HL Bowman Company, I agreed to his price and within two hours we had made the deal and signed off to everything. I never thought it would be this easy. Matt also planned the installation within a week and told us what to expect and that he would personally stop in that day to make sure everything is done.Josh Perez came the day that was planned to begin the project, was on time and very informative. He walked us through the installation again and asked for our thoughts on the situation just to verify what we wanted. I highly recommend the company and both Josh and Matt.
Judith Vig
20:47 16 Jun 26
Very nice manWas very kind and knowledgeable happy with his service and kindness
Jamie Hoffman
18:45 16 Jun 26
JUNE 2026: Nate performed an inspection of our HVAC system, Troy followed up with a duct cleaning, and Alan finished with an installation of an upgraded filtration system. All three were friendly and professional. Everything that needed to be done was explained clearly; prices for various steps were explained in detail before I made any decisions. All my questions were answered fully. Another good experience!APRIL 2026: Bill arrived and was friendly, professional, and courteous. I warned him of our pets, so he was careful with all the doors. I showed him where everything was located and he got right to it. Job was completed quickly, quietly, and a minimum of mess. He walked me through everything he did and answered my questions. Very pleased!
James Nixon
16:42 16 Jun 26
Mini split removal and new install. Team was professional completed the job in under 4 hours. Explained features payment process quick and easy
Anant Singh
15:55 16 Jun 26
Good people to deal with with positive attitude . Mr Steve the best person i met .Thank you again Mr Steve appreciate it alot
Cynthia Leveille
15:47 16 Jun 26
The specialist, Jeff Negron showed up early and I didn't have to wait home all day. Jeff was very personable and knowledgeable. When he came a couple of weeks ago to do the annual maintenance he noticed the blower assembly was dirty and needed cleaning. He gave me answers to my questions very thoroughly. Showed me how to keep the the condensate trap clean and explained the reason it's on the furnace. He wanted to make sure I know how the system works. Reminded me to keep checking the filters. Over-all the visit was well worth it.
Barry Babbin
15:29 16 Jun 26
Extremely ProfessionalHe made sure we were well informed, and understoodthe entire proposal for new AC/Heat installation..
Mara Tyler
00:20 16 Jun 26
The entire crew was great from scheduling to the appointment & quote process with Devon. He was personable, realistic, hilarious and really quick! Overall my experience was fantastic.
Kari Shaffer
22:33 15 Jun 26
Great experience with HL Bowman and specifically Colin today. He was friendly, professional and efficient. Highly recommend their services.
Ashlee Rodriguez
22:18 15 Jun 26
Hunter and the whole crew were helpful and professional throughout the entire process. They showed up when they said they would and even finished the job early.
Phil Crutchfield
19:49 15 Jun 26
Annual Heating system check-up - John Duffy a repeat serviceman for me is always First Class This time it was Vince Holly and did First Class job
James Jay
19:35 15 Jun 26
A great experience all around. We needed our garbage disposal replaced, so we reached out on a Saturday using their website. Got a text from Samantha soon after to confirm our appointment for a couple days later (Monday). On Monday, Sean shows up, looks over the situation, gets his tools, and is done shortly after. The whole thing took less than 1 hour! And everything looks and works great! They even hauled away the old garbage disposal for free! We will definitely be using them again if we have any other plumbing needs!
Adrienne Marks
18:18 15 Jun 26
Abel was 109% professional! Upfront with cost and details of what needed to be fixed. He kept me updated with every step and gave me suggestions for future prevent this issue from happening again. Friendly and competent!
Kathleen Romine
18:11 14 Jun 26
Kind, helpful, knowledgeable, and prompt. A positive experience in a difficult situation
Jonathan Littleton
13:26 14 Jun 26
Exceptional Service, Transparency, and Expertise from Start to Finish!I recently had to replace my HVAC system after the motor burned out due to an undersized duct system. I contacted Home Depot for an evaluation, and their HVAC Advisor, Amauris, provided an outstanding consultation. He thoroughly inspected both the indoor and outdoor units, transparently explaining potential issues. When a technical question fell outside his immediate scope, he prioritize accuracy over guesswork and called Brad, the HVAC Manager at HL Bowman (Home Depot's installation partner). Brad clearly explained our ductwork limitations in simple, straightforward terms without trying to upsell unnecessary work. Amauris walked us through the entire contract with complete transparency, even placing his internal calls on speakerphone. To address our specific contract questions, he looped in Nord, the Retail Compliance Manager at HL Bowman, who professionally explained our payment options, warranties, and product details. Knowing our house was at 90° with no AC, Amauris went above and beyond—staying from 4:45 PM to 7:30 PM to finalize our paperwork and successfully expediting our installation for the very next day. The installation specialists, Greg and Chase, were phenomenal. Over a two-day, 17-hour installation process, they worked tirelessly and stayed late to hit their milestones. They were incredibly respectful, highly knowledgeable, and took the time to answer all of my questions professionally. After completing the install, they rigorously tested the system, recorded the metrics, and re-verified the contract details with us.The transparency, respect, and expertise demonstrated by Amauris, Brad, Nord, Greg, and Chase were unmatched. I am thrilled with the final outcome and highly recommend this team to anyone in need of HVAC services. Thank you all for a job well done!
Lord Stu
01:20 14 Jun 26
Contacted HL Bowman for central air service when the air was no longer blowing cold. We were in a pinch as we had a family party approaching with the recent heat wave. Representative answered right away and set up an appointment. We were later offered a next day visit which we accepted.Tim W. from HL Bowman arrived the next day. Very friendly, professional, and knowledgeable. Tim was able to diagnose the issue with the unit and replaced the part all within 45 minutes. By the time he came back in the house, the air was already blowing ice cold.Pricing was up front and fair, service was quick and easy, and the technician walked me through what was wrong and how the repair would work. Would absolutely recommend HL Bowman to anyone looking for central air service in and around the South Shore.
Ed young
21:07 13 Jun 26
Install seemed to go well. However i was told it would be a one day install. It took 2. It should have taken 3. The techs who finished on day 2 were good, however, I had to leave. They were not done and wouldnt be coming back. I couldnt be there for programming and they did not lable the breakers where thy installed the units.Again, they were good they just needed more time identifing where the old units were installed in the panel. They are not electriciansI did not like having to leave them in my house without me
Luke B.
09:39 13 Jun 26
Marquise was quick and effective.Drain cleaned, problem solved.Expensive, though.
Richard Villanueva
02:38 13 Jun 26
I had Josh Perez,Alex, Shedloclock install a new fernus and ac unit in my home in milford",ct in inhumane conditions of heat these guys from the moment they came in they put the droop clothes down and even went to the extreme of putting on shoe covers. They didn't leave until I was happy with the cool air that I received when they could have said our job is done have a great day. I offered them tips in cash and they wouldn't even take it. That being said they should get a bounce on that alone. I have my own business and can't find the quality of performance nor honor that these guys have. So to the Bowman corporation I say cherish what you have working for you. Thank you for your service and I will pass on the work you have done for me. Thank you so much.
Anthony Cherkauskas
02:21 13 Jun 26
Very satisfied with their work and would highly recommend this company.
John Thomas
23:34 12 Jun 26
HLBowman was called out to do a routine AC check up on May 18. The service tech let me know that there was mold in my ducts by cutting into my system and sent me pictures. He never closed the hole. This caused my system to run harder than necessary. A different part of the AC system failed. The best service person they have was sent out to fix the system. He repaired the broken part and then when the air flow wasn’t right we discovered the hole.Ask for Adam if you are planning on using HLBowman.Updated review as of June 12 from one star to four. The company leadership reached out and redressed the issue. I would use Adam and HLBOWMAN for all my geothermal HVAC needs.
Eric C
19:52 12 Jun 26
Hamza was very professional during the maintenance request and proactively noticed an ongoing issue. Although it could not be fixed during my existing appointment, he assisted me with scheduling a short notice repair appointment.
Ben Morgan
18:52 12 Jun 26
Ronald Zeigler replaced the valve under our kitchen sink in record time. Thanks so much!
Noah
18:47 12 Jun 26
Brandon was awesome! Fast, friendly, knowledgeable.They delivered my new hot water heater and from start to finish the whole process was under 3hrsIncredibly satisfied!Setting up an appointment was fast and painless as well. They got me in quickly and helped mitigate me going to a motel for a hot shower!10/10 will use again
Melody Rosenzweig
17:23 12 Jun 26
Steve was a pleasure to have worked with. He was as pleasant and professional as he could be. ThanksMelody
Jenny Norgaard
16:06 12 Jun 26
Abel Alvarez was super helpful and very professional - he calmed our fears and I had complete confidence in his abilities to take care of our problems.
las5058
11:57 12 Jun 26
We do not recommend this company. They came to our house to assess our main sewer line. They quickly had a salesman out to inform us the main sewer line needed replaced immediately and that they could do it by Monday. We were obviously concerned and felt comfortable with the service so we moved forward and signed a contract. Their salesman is really good and instilled confidence in them that we shouldn’t have given. In the estimate they told us it would take 3 days and heavy excavation to do the repair. On the day of, it wasn’t HL bowman doing the work, but their sub-contractor “drain magic”. One plumber with two assistants were able to get the job done in a day, with no excavation, but we didn’t get any money back. We paid thousands for the “haul in of heavy equipment” which was never there. We paid for an excavator, which was never there. Overall we were scammed. When we asked for an itemized receipt of charges and pointed out these frauds they sent us a few hundred back, agreeing it was wrong, but never got a full refund of fake charges. We felt duped and scammed by HL Bowman. They also left mud all over our walls , floor, and furniture, plus damaged walls by pulling down paint after installing “zip walls”. They did not clean up after themselves, and the stone work they backfilled with was incorrect, leading us to pay more to the concrete company to fix their poor job. Take this as your warning and avoid this company at all costs!
Diane Pellegrino
04:21 12 Jun 26
Nate is very helpful and knowledgeable also really represents your company very well!Great customer service which is very hard to find today!!
Abhay Vidwans
01:06 12 Jun 26
Installed a new HVAC system in my condo in ~6 hrs. Efficient and professional.
Joseph Wallace
22:32 11 Jun 26
Came the first day couldn't tell because unit was froze. The next day after thawing told us we need a coil charge 350 bucks and never got back with us to let us know what was going on. Called back 2 weeks later to find out he didn't even leave any notes for the repair we need.
Jennifer Garland
22:05 11 Jun 26
***Update as of 06.11.26***As of today Bryan at HL Bowman made this situation right for my mother. HL Bowman refunded the cost of the Acid Reducer today, they also came to remove it today as well.Bryan was nice to work with to resolve this issue and as promised, I revised the 1 star to a 3. Had this not occurred at all it would have been a 5.________________________________________________________________My mother who is in her late 70's had an issue with her water pressure yesterday. She had a company come out that was not HL Bowman to assess the issue. While the tech was onsite he asked about the Acid Reducer System that was in her bathroom. She stated that Bowman installed that back in November 2024 when they re-piped the home. While the re-pipe work was done well the Acid Reducer was NOT needed for her. It also caused the loss of water pressure that she is experiencing now. The install tech told her that the acid reducer only needs maintenance every 3 years, which is incorrect. It should be done yearly and the calcite filter should also be replaced yearly. It also was installed without a softener which made her already hard well water, 10x harder.I called HL Bowman today and asked to speak with a Plumbing Manager regarding this. I was advised by Melissa that a request would be submitted to either Steve or Devon, but it may take 24 to 48hrs for a manager to return my call. I advised Melissa that if I do not hear from someone today, I would be submitting a complaint to the Attorney Generals office. This to me is taking advantage of an older person who lives alone. There was no need for this Acid Reducer System in the home, and they did not combine it with a softener to help the hardness. They also did not inform her of the proper maintenance which due to that now has caused additional issues with her water pressure to the home.Be cautious when reaching out to this company.
Maureen Forry
20:42 11 Jun 26
Our technician was courteous, friendly and knowledgeable. He is definitely an asset to HL Bowman.
Mike
15:00 11 Jun 26
Have had a new unit from HL Bowman for 2 years and they have been great to deal with. Unit was acting weird last night after power went out and shutting off repeatedly. Called them last night after work hours and operator scheduled service the next day. Had a technician (Paulie Berger ⭐️⭐️⭐️⭐️⭐️) come out first thing in AM and fix it up and also did maintenance on it. Thank you Paulie ans HL Bowman for the quick response and service.
Curtis Nicholas
12:20 11 Jun 26
Nate was proactive in suggesting that several items that required attention be replaced. Thankfully we had an experienced technician doing our service maintenance. Otherwise our A/C could have gone out at the most unopportune time during this hot Summer (Mrs. Nicholas would not have liked that and she authorized the expenditure for the repair). HL Bowman is the Best in the Business, led by Nate & the rest of your service crew.
Gloria Murray
01:23 11 Jun 26
We were totally pleased with the work and the result was more than we expected. We were so impressed with Mike and John who were good communicators. We got updates on arrival times and their work progress and explained what they did. They were personable, friendly and professional.
Eleanor Keller
22:30 10 Jun 26
The electrician was wonderful and did an excellent job. The only issue was scheduling. We were to have this completed 6/2 when we were off work, but the person scheduling "forgot" to schedule it.
Bruce Heerter
22:11 10 Jun 26
The workers arrived on time, knew how to properly install a new electric A/C & heat system, which included disassembling the old system.The work was professionally completed by the workers. I was very satisfied with the price, and the new A/C & Heat system is now running nicely.
Scott Lebo
20:38 10 Jun 26
I had a leaky pipe from the kitchen sink and then sent technician, Luke, out. He identified the problem and told me a supervisor would email a quote for the repairs later that day or the next morning. Two days later, I hadn’t heard anything so I called the offices to find out Luke was told when he was here the job was beyond HL Bowman’s area of expertise and they wouldn’t be able to help me. If you can’t call a plumber to fix a leaky pipe I’m not really sure who else to call. Luckily I found Robinson Plumbing, not only did they have prompt appointments but the technicians they sent out had the skill and ingenuity and took the time to get me back up and running that day! I haven’t had a problem since. With HL Bowman, all I got was dishonesty and lack of general knowledge about their own “skill”. Look elsewhere!
Grace Keely
19:00 10 Jun 26
Cris was punctual, friendly, and hard working! I appreciate all these qualities in a service man!
Steve Allwein
12:40 10 Jun 26
Answered all my questions and then some. Good experience! Will call again.
Benjamin Miller
11:42 10 Jun 26
Zack helped determine the problem quickly and was able to set up an appointment the next day to explore long term options.
Ruth Zuschlag
02:15 10 Jun 26
We are very pleased with Christian, he went beyond our expectations. He was very friendly, and did a great job!-
Vicki Eberly
00:20 10 Jun 26
The tech was extremely well educated in our system. Taught us things we didn't know and things we should have in a kind way. Engaged with our small dog and he was relaxed. This is an extremely worthwhile experienced employee.
Jeff Grasso
00:05 10 Jun 26
Rob Quigley was friendly and kept me informed on what he was he was going to do. He was able to to take out and replace 2 toilets and an outdoor spigot very quickly
Mike
16:13 09 Jun 26
We just had an annual heating and cooling system check up by HL Bowman. The service tech (Justin) was knowledgable and professional as you would expect but he was also very polite and patient, explaining everything he was going to do and why, a service you usually can't expect these days. I wish my primary care doctor was like that! Could not be more pleased with HL Bowman.
Jeremy Scott
14:54 09 Jun 26
I signed up for an introductory service plan. The technician came today and did a wonderful job inspecting and servicing my air conditioning unit. I signed up for a yearly plan.
Sarah Billman
12:57 09 Jun 26
Codi was polite, efficient and thorough! He also shared realistic expectations around the scope of the job which required additional time to complete than was originally promised by the sales rep. I appreciated his honesty and work ethic!
Carolyn Okum
02:27 09 Jun 26
Amazing turn around. Bill Green came out to appraise the problem Wednesday and Thursday the techs showed up, laid new pluming pipe, and finished the job same day.
Sarah Pitts
22:21 08 Jun 26
I heard the ad on the radio and figured I'd give it a try for our clogged showers and sinks. The texting from HL Bowman was excellent, even contacted me on the weekend! Zack Kirdulis was great. On time, professional, thoughtful, and fixed our problem! Thank you, HL Bowman!
Robbie Vannorman
13:32 08 Jun 26
Anel and the crew were absolutely awesome, in all aspects!!! They were professional and efficient and took the time to breakdown and explain to me what they were doing. They got the job done with zero issues and I would recommend them 100 times over!
Edward
09:37 07 Jun 26
Bowman installed a new heating and air conditioning system. They were extremely professional and answered all of our questions after the installation. Everything was clean and neat when they completed the service.
Lisa Sheetz
22:53 06 Jun 26
Carmelo did a great job pumping our septic tank. He was very thorough and professional for having a job that doesn’t smell so good!
Noemi Ortiz
16:06 06 Jun 26
I must say that every single one of the staff members are respectful, generous, well prepared, knowledgeable and professional. The job was done quickly, beautifully and neat. They all deserve a 5 star rating ❤️
Shelby Gordon
22:15 05 Jun 26
If I could give HL Bowman 0 stars I would! When we bought our first home, we had issues with our pipes freezing so we looked up different local companies and they seemed to have good reviews so we went with them. We called them to come out and figure out what was causing this and while here they pressured us into purchasing their MVP program. All fine and dandy, with this program they would come out so many times a year to check the HVAC or furnace or our plumping and every single time they would suggest we replace something that they “found”. This past week our AC went out and the outside unit wouldn’t turn on so I scheduled an appointment to have them come out and check it out, mind you I had my father who is an electrician look at it and he came up with potentially 2 parts that could be causing it to not work and what do you know the one part he thought it was stopped working. Well this lovely 30 dollar part cost us $418 dollars to have them replace and the tech tried to pressure us into adding a secondary capacitor for another lovely $400 bucks! To top it all off, the tech broke our breaker switch that’s on the outside to turn the unit on from out there and wanted us to pay $300 bucks to fix something he broke! Such poor business practice to have the customer pay for something that the tech broke. I tried reaching out to have the manager call me and to cancel our membership and of course nothing from the service manager. I highly, highly suggest you steer clear of HL Bowman.
Bryan Horne
19:46 05 Jun 26
Seth Morris was the technician who came to my home to do an a/c system check. He was very polite and knowledgeable and did a thorough check of my HVAC system inside and out. Also gave some recommendations for some future upgrades which I didn't know were possible with the system I have.
Bryan Williams
14:50 05 Jun 26
Greg was punctual, courteous, diligent, knowledgeable and efficient. He installed my new system very expeditiously. He was very respectful and informative.
Dan Pettit
00:22 05 Jun 26
My technician Paulie, was excellent! He told me in detail everything he was going to do.Did a fantastic job in a quick and orderly fashionI would highly recommend him to all my friends and family. Dan P
Geoffrey Ramsey
19:54 04 Jun 26
We had Ricky Sanchez at our house this week and he did a great job servicing our two air conditioning units. I would recommend HL Bowman.
Maya Honda
18:22 04 Jun 26
Mike Farley came to fix a broken levered drain stopper in my bathroom sink. I also asked him to check out the toilet, because it had seemed to flush on its own just yesterday. He said that the toilet flap was worn out and that the mechanism in the tank needed to be replaced. He also replaced the toilet flush handle at my request.Mike set right to work when he arrived, assessing what the problems were. He clearly explained each of the problems and their solutions and offered me choices for the toilet flush handle.Mike was very considerate about putting on booties to keep the floors clean. He is friendly and upbeat and it was a pleasure to have him do this work.
Mirna Gonzalez
20:28 03 Jun 26
Marquise was on time, very polite and considerate of my home. The scheduled appointment was for a clogged tub, which he handled without issue but in the process he Nd I noticed the flange was cracked allowing water to leak into the basement. After stating he didn't have the part, attempted to "sell" me on replacing my older pipes and when rejected had me sign invoice and left....leaving a leak and me still not being able to use the tub. I've since called another plumber and had the issue corrected
Thomas Fomenko
18:07 03 Jun 26
While the technician successfully located the root cause of my furnace issue—a dead bird blocking the 3” exhaust pipe—the pricing and repair process were predatory.Before finding the bird, the technician misdiagnosed the system and charged me $935.23 to replace my pressure switch. The technician’s own notes showed that my original switch ohmed out perfectly during testing, and the brand-new switch immediately threw the exact same error code because the blockage was still there. This proves my original switch was working perfectly and just doing its safety job.The technician then quoted me an additional $1,020.36 just to cut the PVC pipe, remove the bird, and glue it back together. I declined, the tech left with my working original switch, and I fixed the issue myself for less than $15 in parts from the hardware store. The furnace now runs perfectly.Charging nearly $1,000 for a part that wasn't broken, plus quoting over $1,000 for a 15-minute PVC repair, is unacceptable. I am happy to pay a standard diagnostic fee for finding the bird, but I am demanding a refund for the unnecessary switch. The request for any adjustment was just denied. Proceed with extreme caution.
Alison Morris
16:42 03 Jun 26
Ricky Sanchez was great! He did a wonderful job. He did more than he had to do. A very, very nice and competent person. He deserves a bonus.
Brianna Ashbridge
15:45 03 Jun 26
Brandon was super friendly, helpful and informative throughout the service visit. I appreciate his knowledge and going above and beyond to provide the best customer experience! I would recommend Brandon and HL Bowman for any plumbing needs.
Speech Therapist
15:28 03 Jun 26
My kitchen sink was clogged and I called HL Bowman. They sent Zack out within four hours. Zack was thorough and discussed two possible solutions to my sink issue. He was professional and offered future solutions if this occurs again.
Suki Stiles
15:26 03 Jun 26
George and Kyle and the rest of the crew were amazing. I think the only person who was stressed out was me for arriving late. When I finally got through the traffic and arrived, they were already half way finished. You could tell this wasn’t the first HVAC they installed lol, they made it all look easy. George was very friendly and patient with me while I was trying to get there (we had a lock box issue and my tenant was not home). I felt like the job was in good hands, his confidence allowed me to relax. I would love to use HL Bowman in the future for both our properties, so until next time.
Kimberly Mentuck
13:41 03 Jun 26
This morning, 6/3/26, we had Jason Johnson to our house to repair our HVAC unit. Not only is he a true professional, but he's also extremely knowledgeable and friendly. He even explained how the unit works so we could understand the repair he was performing on our system. I highly recommend HL Bowman for all of your HVAC needs, and if you're lucky enough to get Jason Johnson as your specialist, you are in highly capable hands.
Kevin Humphreys
13:00 03 Jun 26
Sean and John installed two new showers for us as well as in-line water conditioners. From the start they were both extremely professional and made sure we got what we wanted. The work was done well and came out great!
Efrain Santiago
03:16 03 Jun 26
To whom it may concern, I found the ad on Angie’s list. I sent a text message. They responded back the same day. They asked me what I needed to be done. I told him they gave me a quote. The next day they came and did the job ,work is done. Very good.
Terence Walsh
02:26 03 Jun 26
Adam and his crew were very professional and thorough in completing the job.
Vijay Chaddah
19:52 02 Jun 26
HL Bowman provided very professional and thoughtful service throughout a difficult diagnostic and replacement HVAC install. When things did not go as planned, they responded appropriately and worked with me to plot new paths forward.I secured multiple quotes from different calibers of HVAC companies. While HLB wasn't cheap, they quoted at ~10% less than a commensurate (in terms of reputation, size, etc...) competitor. Although their price was meaningfully higher than a much less reputable and established bidder, I opted for an established company with a demonstrated track record since my family depends on reliable HVAC serviceTheir team operated efficiently, professionally, communicated well and seemed generally smart and reasonable. Some the HVAC techs and electricians really impressed me with their depth knowledge and their analytical skills, as well as their ability to communicate their findings and thinking clearly and concisely. While the whole team was great, I want to shout out to Kyle, George and James - I really appreciated the effort, problem solving skills and super effective communication!No complaints - though they only just finished the install, so we will see how things go. Assuming that things go smoothly from here, I would definitely use them again - and would recommend them to others who value using an established, reputable company for something as critical and intimate as their home HVAC needs.
cathy fuller
00:00 02 Jun 26
Tim came to fix our air conditioning system which had suddenly stopped functioning, sending a "no signal" alert. Tim is as focused and virtuosic as a surgeon! It took him no time to make his way into the forest of wires, find the culprit connection and bring the system to life. He loves finding solutions and I always enjoy seeing him work his way to an answer. Fantastic pro. Thank you!
Carol Someone
21:19 01 Jun 26
Colin was amazing. He took the time to explain to me all the different parts I had to know about it. He is also working with the office to help me get the documents the HOA needs to try to approve a sump pump being installed. Definitely great service! Thank you, Colin.
Baruch Harris
14:17 01 Jun 26
Had a BAD blocked shower and sink drain in bathroom. They contacted me on the weekend, showed up on time Monday morning, fixed the problem quickly! Also very honest - estimated $6-700 to snake the drain but found it didn't need to be snaked so charged me much less (they could easily have just done it and charged me). Found them through Angi(e's list).
catherine o'connor
16:23 31 May 26
Very disappointed. Your team installed a new furnace & thermostat in December & I was informed by a tech that the reason my AC wasn't working on the recent 90 degree days was because the wire to call AC was not connected at the thermostat.
Deborah Austin
11:04 30 May 26
Brandon did a great job and was very helpful and knowledgeable about his profession.
Apple Crystal
20:13 29 May 26
They cannot keep their promises. They have kept rescheduling my appointments twice with short notice.
elaine smart
16:32 29 May 26
Prompt, friendly, kept me informed, very professional- I would highly recommend Manny!
Bonnie Geisinger
13:24 29 May 26
Mike Hess has been to my home twice to service my heating system. He has always been professional, thorough and honest. When I deal with sales people the most important thing to me is that the individual is a straight shooter and doesn't BS me to get me to purchase things not needed. I appreciate Mike's business manner and will always request him for services in the future.
Olga Roque
12:59 29 May 26
Very easy to talk to and explained the needs in a manner that I understood!! Was a low pressure conversation which I appreciated and was efficient.
Toye Moore
21:15 28 May 26
Several days ago, we had a sewer leak into the basement. We detected it quickly and called Bowman plumbing. They came right out and cleaned out the sewer clog and then took a camera into the system. The piping was disinigrating and was not going to last much longer. 2 days later they sent out 3 gentlemen to dig up the out sewer line and replaced the pipes. They were on time, polite and skilled. They had to trench close to the house. When they had completed the work, the dirt was filled in, the sidewalk was swept and the yard was no worse for the wear. I would recommend this team to anyone who has sewer issues. Thank you Jordon and his team.
Mary Skidgel
16:11 28 May 26
Wonderful job. Zach arrived as scheduled and kept me totally informed of the process.
Marie St. Jean
03:33 28 May 26
HL Bowman Inc is a great company. The workers are very professional, knowledgeable, and respectful. I was in an emergency situation. My boiler broke down, and there was no hot water. They installed a new boiler in less than twenty-four hours. That was fantastic. Thank you so much for your service.
john mahoney
23:38 27 May 26
Arty and Andrew did great job very professional everything was clean and neat and took the time explain the new system
Mark H
21:04 27 May 26
Hamza was my tech and he was excellent. Couldn’t have asked for a better experience. He communicated clearly throughout the visit, took the time to explain what he was seeing and what needed to be done, and left everything clean when he was finished. Highly recommend Hamza.
Doug Baer
15:57 27 May 26
Kevin did a great job. Explained everything he did. I am completely satisfied
Bobbi Spain
23:46 26 May 26
The team who installed our HVAC system today was great to have in our home. They were incredibly polite and efficient. They installed our system in one day, and kept us informed of the work in progress. After the install, Christian explained how the system worked and answered all of our questions and maintenance and service. I highly recommend this company for their great customer service.
Pamela Putnam Smith
17:05 26 May 26
Ricky was terrific. On time, polite, knowledgeable. He was here in the Fall and I will ask for him the next time too.
John Demick
14:58 26 May 26
Mike was great - showed up on time and did the work quickly resolving the leak and replacing the spigot. The only issue I have is the 6 minutes worth of work for the price paid. Mike deserves 5 STARS for his work, candor and promptness, but I only gave 4 due to the $$
Robert Newcomer
12:41 26 May 26
Had a sewer drain problem . After 1.25 hour of labor drain was opened but the charge of 473.00 I thought was way too high. .After a few phone calls talking with HL Bowman they did summit a agreeable refund.
Duncan Martin
17:16 25 May 26
Julien was fantastic. He figured out quickly how to clear dirt from the humidifier which was preventing the water from going out the discharge hose. He also replaced our kitchen water faucet which greatly improved the water flow given that we have very hard water here in Cambridge. He was pleasant, fast, to the point and simply an easy going man. You'd better keep him; he's a gem!
Jeff Johnson
19:57 24 May 26
Technician Hamza did a prompt, efficient, professional job cleaning our mini split outside condenser and deep dry cleaning our inside mini split units. We took off one star for the high cost. If the amount of crud and mold doesn't warrant a deep WET cleaning, a lower price would make happier customers.
Jill Castalucci
14:02 23 May 26
Everything was great. Troy explained everything he did and there was no mess to clean up after.
Tony Sabella
01:38 23 May 26
I’m not one for words but the crew that install my ac got it installed and running witch means a lot to me being sick unbelievable how they got it installed in one day no small job it was the last ac company took 2 and a half days manny and crew thank you Tony S
Randell Burns
18:28 22 May 26
Excellent service, our boiler went out on Sunday May 17th. HL Bowman was the only company that made it out to see us. Tuesday they had a technician look over the boiler, they confirmed it was done and made sure to give us a rundown of our options. we had a new boiler by Fri. Every level of service was excellent. Special thank you to Josh who was extremely thoughtful and diligent. HL Bowman has customers for life with us.
Christine Pleiss
02:24 22 May 26
Very pleased with the work Alex and Troy did at my house. Highly recommend them!
Randy Paul
17:41 21 May 26
Ricky did a very thorough job with servicing my 2 A/C systems as part of my maintenance plan. He replaced and installed3 capacitors and made good suggestions on things to maintain the system in good shape.
Alan Vogel
17:39 21 May 26
Absolutely a good example of professional people. Explained everything, very knowledgeable individual .would recomend to anyone. Great job thanks..
Chris Nagle
03:57 21 May 26
Ian and his partner where great they arrived in time and where efficient at getting the job done they answered questions when asked and also cleaned up very well being the job did get messy would recommend this place ! Very good work
Adam Pool
22:16 20 May 26
Timely and efficient service. But very expensive. If I had the time to get competitive bids I bet the cost would be substantially less. No issues with service or the technicians.
marc bratt
21:45 20 May 26
Lucas did a great job troubleshooting our not working condenser, and wouldn’t quit until the problem . Great job! Thanks!
Dennis Yarger
17:47 20 May 26
A new HVAC system was installed by Jack and his partner. They are very pleasant and respectful. They arrived around 6:20 and started to work immediately. They worked nonstop until the job was finished. They were very knowledgeable answered all our questions in detail. Would recommend this company for all your heating and plumbing services. Fantastic job!!
Stuart Mccoullum
19:14 14 May 26
Mike Gribble was professional, knowledgeable and explained everything thoroughly. He was transparent and worked very efficiently.
Jan Orcutt
15:28 14 May 26
Repaired water leak inside garage wall supplying water to outside water spigot and water pressure test. Service person was very knowledgeable and helpful.
Cathy Jenkins
14:31 14 May 26
I had my toilet replaced on 5/7/26 by Mike Rogers. He did a great job bringing my bathroom from 1961 to the 21st century! He was prompt and personable, and everything is working great for the first time in years. We'd gotten used to having to hold the handle down when flushing. It's a whole new experience not having to do that! And he did it without help, including carrying the heavy original out of the house. Great job, Mike!
Bill Maker
14:48 13 May 26
Phil was great, when the water heater wasn't delivered, he ran to the next town 2 get one then stayed late 2 make sure my wife had hot watet 2 be clean 4 work thanx Phil
D Franks
23:50 12 May 26
**Frank from HL Bowman came through for me once again. After my new shower turned out to be taller than expected, he returned to redo the pipe work so everything would line up correctly. He adjusted the plumbing cleanly and efficiently, explained what needed to change, and made sure the new setup was solid and up to code.Just like before, his workmanship was excellent. I highly recommend Frank — he’s consistently reliable, skilled, and easy to trust.---------------------------------------------Frank S. from HL Bowman did outstanding work at my home. He assessed the issue with a leaking pipe, explained exactly what was going on, and came out the very next day to take care of it. He cut out a small section of drywall to access the vertical stack on the first‑floor wall, removed the old 4” cast iron, and transitioned everything cleanly to 3” PVC. He ran the new sewer line below the joist and above the dropped drywall, installed a 3x2” PVC wye to pick up the vent, and tied the new 3” PVC back into the existing system.The workmanship was excellent, the layout was thoughtful, and he kept the area neat throughout the job. Frank took the time to explain each step and made sure everything was done the right way. I’m very impressed with the quality of his work and highly recommend him.
Deborah Hariton
11:49 12 May 26
Alex installed two new toilets in my home in half the time that was estimated. He is obviously a very experienced plumber and there was literally no cleanup on my part after his work was completed..
Tracy Becker
01:14 12 May 26
HL Bowman is an amazing company. I have had great communication, explanations and fast efficient service and would highly recommend this company.
Michael Murray
22:05 11 May 26
Thourghly explained every problem he found showed me pictures. Was very courteous and knowledgeable.
John Amy
11:42 09 May 26
We recently had two complete furnace and AC systems installed by H.L. Bowman over back-to-back days on May 7th and 8th, 2026, and the entire experience was absolutely outstanding from start to finish.The installation crews were punctual, professional, highly skilled, and incredibly respectful of our home throughout the entire process. Coordinating two separate system installations over consecutive days could have easily become stressful, but the team made everything seamless and organized. Their teamwork, workmanship, attention to detail, and pride in what they do were evident every step of the way.The technicians took the time to answer all of our questions, explain the operation of the new systems thoroughly, and ensured everything was working perfectly before leaving. The installation areas were left spotless, and the quality of the work exceeded our expectations.It’s rare today to find a company that combines technical expertise, professionalism, customer service, and genuine care the way H.L. Bowman does. We are extremely pleased with our new systems and would confidently recommend H.L. Bowman to anyone looking for top-tier HVAC installation and service.Thank you to the entire team for an exceptional experience!
James Shalek
08:09 09 May 26
Great service and feedback. Everything was handled perfectly while I was out of town and I was updated by phone - verbally and through photos
Margaret O'Shaughnessy
18:03 07 May 26
Ricky Sanchez was very professional and knowledgeable about my Bosch HVAC unit which was installed 3 years ago; Ricky diagnosed that the capacitator was powering at 6.159 (well below the 7.5 normal reading) and informed me that if level is below 7.1 it puts a strain on the blower motor. Ricky did an estimate including my 15% maintenance plan discount and fortunately had the needed part in his truck, so he could install it immediately. Ricky is as courteous as he is capable. Thanks!
Sam Knotts
21:10 06 May 26
If you want an AI company whose phone number gets flagged and sent to voicemail, this is the place! Their technician decided that since we missed that call it meant we wanted to cancel the appointment entirely - despite us calling their AI line just a few minutes after receiving the voicemail. Ridiculous.
Doug Landis
20:43 06 May 26
Thank you Dylan Failor . Cutting out for a larger filter for air ducts and installing new filter looks great.
T Caldwellbrown
17:55 06 May 26
What a great company! It can be a challenge to get a company to come up our way (Jim Thorpe/Summit Hill) and then when they do they can be hit or miss. Not so with HL Bowman. We had a same day service manager visit. The quote for the work was VERY reasonable and the tech was out the next morning and stayed to finish the job. They also ran into some issues with the planned work they quoted and it ended up taking longer than they thought but they did not alter the invoice. Can't say enough about how impressed we are! We will hyping them up in our area and will be using them for all our plumbing needs going forward!
Roy Loveday
01:45 06 May 26
Jessie along with other crew members were kind and courteous, really knowledgeable when I asked questions and had any concerns....
George Fryklund
00:43 06 May 26
All Bowman people installing our equipment did an amazing job, got a lot of work done, in & out in one day , installed two complete HVAC units
MARK ROMAN
23:17 05 May 26
Ricky Sanchez performed a deep cleaning of my furnace at my home on May 5, 2026. He was courteous and explained everything that he checked and needed attention during his visit. Highly recommend Bowman for any service needs.
Carissa Taroli
20:47 05 May 26
Frank did an amazing job! He was so thorough, knowledgable and kind. I called for a problem on Monday, had same day evaluation and estimate and a big job was successfully completed Tuesday morning! He helped fix our problem and identified other issues that would lead to future problems if not fixed. Appreciative for his help and happy we have found our go to person for all future plumbing needs!
Brian Ducey
23:13 04 May 26
Every employee was extremely nice and informative. Very happy we went with HL Bowman for our installation
ishman williams
22:07 04 May 26
Great service. Scheduling was a breeze. Technician was very knowledgeable and thorough
Eric Patridge
20:24 04 May 26
John was fast, efficient, and professional. He quickly updated the drainage pipes and included an inline sensor for future problems. The work done appears high quality and I have no hesitations about returning to HL Bowman for future work!
Pamela Warner
17:02 04 May 26
Mr. Johnson could not have been any more pleasant and professional. Simply a pleasure to speak with.
Aaron Poper
23:55 03 May 26
The estimator that came to my house came off as disrespectful. He snapped pictures of my electrical panel, which is normal, but sent them to his friend. He was laughing at his response in front of me. The estimator self censored some of the words which I am guessing were inappropriate.I have done a load calculation and determined there is nothing wrong with my panel. All of neighbor's with mini splits have the same panel configuration I do.The estimator states he can do my panel upgrade for $6k when I know several electricians that can do it for $1k or $2k.I was told my total cost would be $22k + $6k for a panel upgrade that's not needed. $28k for mini splits in a 1306sqft house. I asked for an itemized BOM but said he can't show it to me. As the estimator was leaving, he said I could finance this of all things....Very bad experience and I don't think I could ever recommend HL Bowman.From the estimator's own words "HVAC is a failed industry." I don't know why he needed to tell me that. Very uncomfortable experience.
Charles Farley
15:23 02 May 26
Got an estimate on Wednesday and my new dual fuel system was installed the next day. Had nothing but a great experience with the person who came and gave me the estimate as well as the two person install team.
Lee “Lee” Lee
22:16 30 Apr 26
I actually wasn’t going to leave a review but since i got a message about referring friends and family, here we are. Believe all the one star reviews. The company is responsive and nice until you address an issue. They also are not upfront about pricing. Called for a boiler restart. Considered an emergency call sent someone out the next day. Ended up costing $465. No parts needed. Was not told the price until after the service was completed. Had no choice but to pay. This is double their competitors prices.Boiler in is laundry area of the basement. Noticed a faint oil smell but thought it was from the tech bleeding the line. 3 days later i went into the laundry room because the oil smell had gotten strong. Turned the light on and saw a dark wet circle on the cement floor that was spreading and close to the dryer i was about to use. Located a leak where the connection to oil line is.Called HL immediately. Now i will say i understand I was calling on a Saturday for an emergency call. But when i called in the office rep i spoke with was indifferent and stated the next emergency call availability was the next THURSDAY. So a cash paying customer can get 24 hour turnaround time on an emergency, but if it’s to remedy their visit you need to wait a week. Rep stated they would elevate to their manager but no guarantees. I waited 2 hours with no manager call back.I called in again and spoke to a new rep. Their immediate resolve was to send someone Monday. Advised that would not work since my son’s bedroom is 5 ft away from the leak. They spoke with a manager and stated they would send someone out.10 mins later i received a call from a tech who said they’d be there in 30 minsWhen rectifying the situation the tech told me they only had one other emergency call that day and had been sitting home on call doing nothing prior to this visit.So they’re great when you’re paying them but their actual customer service is terrible when there’s a problem. They also did not respond when i advised i canceled my new boiler estimate due to poor treatment.A company’s service is based on how they respond when they aren’t being paid to care or upsell. And HL fails at it. I should have never used them because the 1 star reviews all say the same thing .
Jennifer Maynard
21:31 30 Apr 26
Tim was great. He was on time, efficient, professional. I was dissatisfied with the previous company I worked with but I think I’ve found a new one!
Mike Haggerty
18:57 30 Apr 26
Eric did a great job installing additional lighting and out door outlets plus he had to deal with our crazy dogs, lol
Eric W
14:57 30 Apr 26
Comf Gen did a great job. Glad concave them available to work on my home and business
Angela Wax
23:20 29 Apr 26
I made an appointment back in November, 2025 for the company to come and give me a tuneup for my AC. On April 2026.The company sent out another specialist who informed me that several things were broken Including my UV light and had to be repaired to the tune of approximately $4300.I agreed Figuring the work was going to be done in a timely manner instead, I got a phone call telling me that the repair work could not be done until Late September.I immediately canceled having the work done and called on another company to come to give me a tuneup.To my surprise, I was informed that there was nothing wrong with my air-conditioning unit, It was in perfect condition and as far as the UV light is concerned, all it needs is a lightbulb. So if you have money to burn continue staying with HL Bowman
Ronald LaBrecque
22:17 29 Apr 26
I had a really great experience with Chris and Jake there installed my ac and heat pump with professionally they did an excellent job thank so much
Bridget Jones
14:27 29 Apr 26
Scheduling an appointment was incredibly easy and super quick. Communication was spot on from beginning to end. Timing was prompt and accurate. The technician who came out (Carmelo M) was very kind, and respectful of the property . This was my first time using this company, and will definitely use them again in the future.
Raya Sunshine
14:23 29 Apr 26
Manual Sanchez was a pleasure to work with he was detailed with Mini Split AC/Heat options and helped us with a quote for our home. He provided us all the knowledge we needed to make the best decision and to see what other options we have. I will look for him everytime I contact HL Bowman company because of how easy the interaction was.
Manuel Rivera
11:19 29 Apr 26
Noah is an exemplary individual who knows what customers want, service wise. Extremely knowledgeable about his job! AAA RATINGS.😎❤️🎚🙏
Lindsay Mitchell
23:44 28 Apr 26
Jason was a pleasure to have over. He is very knowledgeable and took the time to answer all my questions about my steam boiler. He went above and beyond and helped me with a quote for a new hot water heater and confirmed that mine was in need of replacement. I look forward to using Bowman in the future.
Tammy Ely
23:05 28 Apr 26
Very professional and prompt service. Aaron was very knowledgeable regarding repairs and issues with wells, clearly explained the issues found and the options for repair with pricing for each. The repair was made timely and all debris/packaging removed by the company, he left the area cleaner than he found it. Aaron also has a great sense of humor and I enjoyed talking with him.I did have two other techs come to the house, 1 on a Sunday and he put my mind at ease that the leak was minor and would be fine until they could have a well tech come out. The 2nd tech come during regular business hours to fix the leak but recognized that there may be issues in addition to the leak that he was not able repair due to not having parts and rather make a repair knowing there are other issues he deferred to having a tech with greater knowledge of wells, Aaron, come out to evaluate and make the repair. I very much appreciate the level of professionalism shown by all the techs and would not hesitate to recommend this company to anyone. I will be using them again should the need arise. Thanks Aaron for the great job and the laughs, much needed after worrying about the leak over a holiday weekend.
Bob Slattery
22:57 28 Apr 26
Nick was very professional, knowledgeable and personable when performing the annual maintenance on our A/C. Very satisfied with the service performed. Thanks
Anthony M. DiJulio (chemist06)
14:01 28 Apr 26
I had an excellent experience with my service technician, Shelby, and I can't say enough good things about her! She was incredibly helpful, professional, and took the time to explain everything clearly. Her knowledge and thoroughness gave me real peace of mind, knowing that my HVAC system is in good hands and my family is safe and comfortable.Scheduling with HL Bowman was easy and hassle-free, and the entire process went smoothly from start to finish. I’m very proud to be a customer of HL Bowman—especially knowing they employ such outstanding technicians like Shelby. I’ll definitely continue to be a repeat customer. Highly recommend!Update - Annual service with Kyle - equally great, professional, and thorough.
Yashwant Singh
18:38 27 Apr 26
Ricky Sanchez did an excellent job as my HVAC technician. He took the time to explain a few important things I should keep an eye on as part of annual tune-ups and maintenance, which I really appreciated.So far, every H.L. Bowman technician I have worked with through Home Depot’s seasonal HVAC service program has been professional and knowledgeable. Based on my experience, I’d definitely recommend Ricky and the team as a reliable partner for residential HVAC work.
Michael Lamparella
15:42 27 Apr 26
Securing an appointment was easy and came within an hour or so when I called. Impressive.
lee minton
13:14 27 Apr 26
Abel was on time, very professional and thorough in his work. Abel did an excellent job of keeping us informed every step of the way. I would not hesitate to recommend him to fiends and family.
Misty Mundy
20:09 25 Apr 26
Ryan was great,very knowledgeable and patient explaining operation of the system, replacement of the filter,setting and use of the thermostat and warranty information. Was on time and finished when he said he would be. Very happy with him and the whole process.
Linda Missal
20:05 24 Apr 26
Troy was fantastic. He was patient and understanding considering the issues with the Water Company. He did a great job and put up with my dogs barking all day. I appreciate his hard work. I would definitely use this company again and request Troy if that’s an option.
Virginia Rush
18:24 24 Apr 26
Scott Klahr and his assistant did an excellent job installing our new HVAC system. The project took almost two days. They were meticulous with every step, and left our home/basement very clean. Scott thoroughly reviewed the work performed and gave us step-by-step instructions regarding the operation of the new system.The need for a new HVAC replacement was a big surprise to us, but the financial hit was softened by the way we were treated and knowing that we are in good hands going forward with our service plan.Also, kudos to Chad recommending the system went decided upon.
Deborah Dougherty
15:09 24 Apr 26
Cameron and Jordan went above and beyond in their service. They replaced our septic pump and explained everything thoroughly to me. My husband jusr had surgery and is not able to do anything so Cameron & Jordan made sure my stones and large flower pot were put back in place as I myself would not have been able too.They cleaned up all the mess and left my property with care.Thank you guys 😊
T 1
22:17 23 Apr 26
Phil was very professional and courteous. He arrived early and knocked out the repair in no time. He left no mess and his work ethic was outstanding. I am extremely pleased with the final results.
Matt Murphy
17:20 23 Apr 26
Norbert is awesome! He came early, assessed the situation and even got me on the schedule for a water heater replacement, today! Thank you, Norbert! I'm looking forward to a long relationship with HL Bowman!
Ruth H
16:30 23 Apr 26
Alex was great. He explained everything before and after completing the work. I appreciated his knowledge and experience.
Chris
18:30 22 Apr 26
Among the worst customer service - they are rude, abrupt, and give zero notice on cancellations. Instead of rebooking you the same week for their issue, they will push your appointment out 2+ weeks, and are completely unapologetic. Save yourself the trouble and use another company.
Kevin Keller
18:18 22 Apr 26
Phil was very nice and polite. He explained things as I asked and was thorough with his work. I appreciated his time to do a good job on my shower which needed a water pipe replacement. Thank You.
Kathy
20:49 21 Apr 26
Mike was great looked over our system and helped us make the decision on how to proceed which meant getting new central air and heating system.
Bo Meshkowitz
20:34 21 Apr 26
made an appointment and they never showed up. Was later rectified, it was frustrating at the time but they definitely care about their customers.
Sabrina Burkins
20:19 21 Apr 26
Nate was great. Prompt, explanations were clear and understandable. Did a wonderful job servicing my hvac system.
Diane Panasci
17:52 21 Apr 26
Justin Dooley at HL Bowman was great! Like a detetive he checked out all the possible causes for my heating unit not to work. He found and fixed the source. I highly recommend him!
Jonathan Reckless
22:43 20 Apr 26
He was very informative of how my cooling unit works (and why it's probably not working). He also provided a detailed plan moving forward and explained the process in great detail while making it easy to understand.
Nick Garisto
22:12 20 Apr 26
Had another great experience with HL Bowman—this time with Zack W. helping out on a toilet install.Super nice guy. Easy to talk to, but still kept things moving the whole time, which I really appreciated. We ended up realizing we had a mutual connection too, which made the whole experience feel even more personable!He handled the install smoothly, explained anything I had questions about, and just made the whole thing feel easy. No stress, no weird surprises—just solid, professional work.Definitely another great interaction with their team.
mike fischer
21:33 20 Apr 26
Been a few years since last serviced furnace, as winters last (hopefully last) below freezing temps recently have us switching back to heat after days of open windows, my furnace not willing to fire up - dagnabit! I've heard some good reviews about HL Bowman services, was time to give them a shot.Jason Johnson showed up, I gave him a rundown of where I was knowing very little of his expertise & let him go to work. Checked in on his professional character a few times which last had the sound of a fired up furnace. Verbal explanation of repairs followed by a digital estimate & transaction invoice easily had me signing a service contract & from what I hear, another satisfied customer!Thank you Bowman & Jason,Sincerely,Mike Fischer
Brenda Angstadt
02:32 20 Apr 26
We had a very positive experience with everyone involved in our heat pump installation from the initial visit through completion. We were able to schedule an appointment that was convient for us. We knew what we wanted done and had researched the average cost. Nathan measured our house and determined what size unit we needed. It ended up that the unit we had was too small. After giving us an explanation of the systems, we chose what we wanted. He didn't pressure us or try to talk us into extras, although we went with the best system. What made it even better was our ability to qualify for a senior citizen discount and a special, that made a significant difference in the price. We already had our money set aside for the project and were ready for installation.They were able to schedule us for the next day. Christian and the team were here right on time. I expected professionalism, courtesy, and care of our property, and clean up, and we weren't disappointed. The work was completed to our satisfaction by the afternoon. There were 2 things that I really appreciated. One was the quietness of their work and conversation....no banging, radios, or yelling to each other. I had gotten in from out of state and to bed at 3am. They weren't aware, but I had gotten up and moved to another room to go try to sleep. I was able to fall asleep with them going in and out and working right above me. Also Christian and his team did a great job of going over everything with me, and he was the only person who gave me an answer as to why our bedrooms don't heat and cool as well as the rest of the house.They are all above a non heated/ non cooled garage. We're thinking about putting more insulation on the garage ceiling to see if it helps. Our electric bills have been climbing and we're looking forward to a new and more efficient system hopefully lowering them.Thank you. Great job.
Carol Cottingham
18:34 19 Apr 26
regular A C maintenanceTechnician was through and explained all aspects of service
Carlos Andino
00:49 18 Apr 26
Jason was had great customer service . Called before he came, called and explained everything to me because I had to go to work . Thanks Jason
noreen cook
23:20 17 Apr 26
Marquise did an excellent job He recommended I use enzyme drain cleaner.I appreciated that !
Harley Ward
20:12 17 Apr 26
The team did an awesome job. HL Bowman had a crew ready to go next day after ordering a new central air unit. Cory Glace and John Fortney were in and out within a few short hours and did a superb job. Thanks.
Kerry Jensen
17:10 17 Apr 26
Alex was great with installing a new HVAC system with a colleague. He showed and began to work promptly. He worked in rather warm weather conditions and completed the task so that my new furnace worked properly by the time they left. They set and cleaned up by the end of the day. I feel badly because I supplied some water for them and realized after that one was carbonated. Neither one complained about the water. They were efficient and cleaned up after they left,
Lorri Trate
21:28 16 Apr 26
Replaced ac system. Polite, professional and very thorough. Kept me informed of what was going on. Also checked Mt heating system at same time. Great work.
Sharon Abrams
18:57 16 Apr 26
Our heater/air conditioning unit completely broke, and with the cold nights still here, we were honestly a little frantic! We called HL Bowman, and Justin Heist was able to come out right away. He was incredibly knowledgeable and took the time to walk us through our options, which immediately put us at ease.The next day, we called around to compare prices, and HL Bowman came in with the best value. Nate Kudla then came out to explain everything in terms that were easy for me to understand (especially since I have no background in this area). He was thorough, honest, and extremely helpful. After meeting with Nate, we knew right away that HL Bowman was the right company for us. Their service, warranty, and overall professionalism truly reflect a company that is committed to fair pricing and taking care of their customers.Estefano Fernandez and Jason Moffitt handled the installation of our new system, and they were fantastic! They were professional, respectful of our home, and made sure everything was clean when they finished. They also took the time to clearly explain the system to my husband and answer any questions we had.From start to finish, our experience with HL Bowman was outstanding. We highly recommend them for all of your heating and air conditioning needs!
Brandon Linton
16:55 16 Apr 26
Amazing and quick service! No nonsense easy free quote and installed the next day. Bill came out performed the swap of my old water heater with a new one in less than 2 hours was extremely professional, clean and quick couldnt be happier!
H
14:48 16 Apr 26
Jesse Fernandez assisted with an HVAC evalutation at my home in New Haven. He did an excellent job. He answered all my question (I had a lot of them). He explained technical issues to me clearly and he was thorough. I reccomend him and HL Bowman.
christie Schaeffer
22:42 15 Apr 26
Mike did an awesome job with our scheduled maintenance and discussing future plans for a new furnace. We look forward to working with him again!
Lesley DaPonte
18:31 15 Apr 26
Timothy was professional & knowledgeable. He helped resolve our AC problem. So glad we went with This company !!
R Diegmann
10:34 14 Apr 26
Ian and his co worker did a great job. He answered all my questions about the new system and did his best to make sure I was satisfied.
Christophe Queva
23:22 13 Apr 26
Top quality service, excellent communication, rapid execution.Quality comes with a price. Julien our technician was excellent.
Joe Murphy
18:57 13 Apr 26
Could not be happier in choosing HL Bowman to perform my annual maintenance and upgrades. All of the HL Bowman techicians were very knowlegeable and professional. Explanation of the systems and maintenance going forward were very clear. Work was scheduled easily. Work was performed on time and in a timely manner. In other words, they worked. They were not taking breaks, talking on the cell phone, smoking, etc. I highly recommend HL Bowman.
Ruth Eve
16:43 13 Apr 26
Very responsive and efficient company. Had an unusual sewer backup problem with no obvious solution but this was the only company to offer ways to fix it. Joe contacted the city sewer company and insisted they dig up the street to find out what was going on, as they could not clear the blockage. It turned out to be the main sewer which was clogged. Have nothing but praise for the crews they sent to my home.
Debbie Bianco
13:58 13 Apr 26
Jason explained everything he was doing from HVAC to electrical. Thank you Jason
john
13:39 13 Apr 26
Absolutely fantastic had a service done in February 2026 then a problem on Easter. Without hesitation justin arrived a short time later and fixed ot right away! 5 stars
Joe Joe
15:41 10 Apr 26
I wanted to tell you and your technician Austin Shafor that I truly appreciate the responsibility taken by your team to fix our issue. I wanted to let you know that Austin was a very professional person. Thank you again now I can keep working knowing that family will have hot water and heat. Thanks again.Profesional, on time, knowledgeable about what he was doing also fixed quickly our problem. Thank you H.L Bowman team.
Justin Hoffmaster
14:12 10 Apr 26
Could not be happier with the service!Brandon was a delight to talk to and answered all of the questions I had about the work he was doing and processes. He knocked out the repairs quickly and without issue.
Ed Jones
13:20 10 Apr 26
Corbin Webb and the team did a great job! They arrived on time and worked throughout the day setting up my new system. They are 5 stars. Thank you!
William Angus
13:04 10 Apr 26
Fantastic tech! Very engaging - walked us through what he was going to do and explained why. Got the job done well and quickly.
M S
12:46 10 Apr 26
$70 just to come out and assess the situation. No information on labor cost, pay per hour, parts replacement or fees. Their lack of transparency is unacceptable and has not earned my trust or business.
Jeff Pelletier
23:02 09 Apr 26
Wow! Signed on for a unit yesterday and Estefano and Tim were here first thing this morning! Professional, courteous and knowledgeable. Great service. Thank you.
Donna C
20:31 09 Apr 26
Very pleasant, knew his job, cleaned up well after, explained what he did.Help give me tips to prevent further issues.My only issue was the price which I think is too high.But I know he is not the one who sets them
Mark Weber
17:32 09 Apr 26
I had a water line installed and outdoor faucet installed. Tim was great. Meticulous and explained everything to me each step of the way
Sue Forbes
23:25 08 Apr 26
Zach Wiker conducted a complimentary plumbing evaluation, during which he showed me evidence of sediment collecting on my kitchen spigot head. Zach recommended attaching a descaling unit to the water tank to clear the kitchen spigot and to prevent sediment clogging other spigots and shower heads in my home. He was prepared to attach the unit that day, did so and explained those things I should know about it. Zach was personable, professional and, obviously, a good salesman!
Gail Evans
19:27 08 Apr 26
Very pleasant, and willing to work with you regardless of how crazy your schedule is! He did a fantastic job and would totally recommend him as a tech. Very conscientious very thorough and very knowledgeable!
Mechele Fuqua
19:21 08 Apr 26
Paul performed a complete inspection of our HVAC system, updated the unit with UV and arranged duct cleaning and sanitation. Paul was friendly, answered all questions and provided excellent teaching points and recommendations. Highly recommend!
Sharyn Halliday
12:41 08 Apr 26
We had a fantastic experience with Duy. He was very knowledgeable and really willing to help resolve our plumbing issues.
Melanie Kane
00:06 08 Apr 26
Rob Quigley was professional and completed the heater replacement in a timely manner. My tenant is not back until next week so will follow up with her comments.
Robert Rohrbach
18:27 07 Apr 26
My opinion was was : employees are very respectful also very knowledgeable with each and every one attention to detail, was very impressed, neat workers.
Clayton Eles
17:19 07 Apr 26
The technician was knowledgeable and down to earth and explained all the details for possible duct work replacement thoroughly. In addition, the estimate that he gave for potential duct work replacement was very fair and reasonably priced. Great experience! Thanks!
Shashi Jatiani
14:58 07 Apr 26
Fabian was very knowledgeable, sincere and diligent in his inspection and did not try to do a sales pitch. I know exactly where things stand and will definitely reach out to them when my system needs help or an upgrade. Very pleased with their professionalism in outreach and scheduling also.
Ann Dybalski
21:36 06 Apr 26
Everyone I worked with was very thorough and professional. While no one ever wants to have to replace their heating system, I am glad I chose this company. They diagnosed the problem quickly and had techs out immediately to set up my replacement. They were able to schedule me almost immediately (it was a holiday weekend) and the techs who came for the replacement were great. They even kept an eye out to make sure none of my cats tried to escape while they were working.
Wilhemina
19:15 06 Apr 26
Jake was phenomenal! Efficient, knowledgeable, courageous, clean. Professional.
Georgette Crawford
15:56 05 Apr 26
Cory made sure that everything was done correctly while supervising Jacob and Jack. They were all very professional and answered any questions that I had.
Jim Steck
07:01 04 Apr 26
Troy Martin and company were absolutely fantastic in installing a new water heater w/expansion tank, toilet, faucets, and water softener. They were very professional and friendly, took the time to answer all of my questions. This was the 1st time I used HL Bowman, it was a pleasant experience, and I will definitely use them again.
Anthony Jovinelli
00:46 04 Apr 26
Zach was prompt, courteous and respectful. He resolved our water leak in a very timely manner. Helped us avoid a potential disaster. Great job!
Taran Tiwari
21:25 03 Apr 26
Kevin did a fantastic job! He was very time-oriented, professional, and efficient throughout the entire process. The work completed on the kitchen sinks and the second-floor bathroom was excellent, and everything is functioning perfectly.The only concern I have is that the drywall has not yet been fixed. The cut-open section in the ceiling looks unfinished, so I would really appreciate it if someone could come back and complete that as soon as possible.Overall, Kevin and his team did an amazing job. I would definitely have them come back again for any HVAC needs in the future. I highly recommend HL Bowman to my family and friends—they truly provide top-quality service.
Olivia Matthews
19:24 03 Apr 26
HL Bowman replaced my heat pump system a few months ago and I called them out most recently to replace my hose bib that had burst (before even buying my house!) from frozen pipes over a winter some time ago that I just now got around to dealing with now that I am starting a garden. Everyone from HL bowman that has come out either to give me a quote or to perform work on something has been nothing but kind and professional. They make recommendations based on what they’re seeing to help you get the results you want without being pushy and have always been honest about the work I need vs what I don’t. I love using them and I haven’t had any reason to call someone else because their work speaks for itself and they stand by their work with their warranties! Great company that I enjoy doing business with
Lisa Houghton
19:16 03 Apr 26
Cameron, was a great person, very nice and definitely knows what he's doing. Will definitely ask for him in future calls
Victoria Gross
02:30 03 Apr 26
H.L. Bowman installed a new heating and air conditioning system. The team arrived on time and completed the installation in one day. The team was courteous and professional. When both systems were completely installed, the team thoroughly cleaned up all debris. I was expertly shown the systems and received a detailed explanation on the use and maintenance of both. I highly recommend H.L.Bowman for any home repair needs
Das Beard (Evan)
21:00 02 Apr 26
Michael with HL Bowman was AWESOME. He kindly brought in my packages from our front porch. He gave my dog tons of attention and pets, and most importantly he knew his way around an HVAC system. I didn’t get the news I was hoping for (super costly repair or new hvac system), but he was there for moral support when I needed it the most. I was told these will be read at your weekly meetings. Give Michael a high-five if you’re standing near him. He’s a cool guy with a great personality and the ability to help you laugh through the pain of pending financial burden. If the rest of the tech guys ‘n gals are like Michael, I will happily recommend HL Bowman to anyone I know who needs talked off the ledge when they’re staring down the barrel of a full hvac replacement.
EM
10:38 02 Apr 26
Tim was very thorough and explained the results of his assessment. He showed me the damaged pipe he replaced. Communicated clearly.
Rachel Docktor
00:10 02 Apr 26
If I could give Frank 10 stars I would! He was friendly, kind, informative, and never made me feel like I asked a dumb question. Hes extremely knowledgeable and did a wonderful job on our plumbing services. He is a dream contractor to work with and would recommend to any of our family and friends. Thanks again HL Bowman and Frank for exceeding our expectations and being great people !
Paula
17:49 01 Apr 26
Abel was very professional, and was able to fix our emergency plumbing need promptly!
Robert Porter
14:58 01 Apr 26
Furnace and ac inspection. RemoveOld vent pipe. Excellent service. Very friendly!
Patti Hoin
19:47 31 Mar 26
Ari was very friendly and respectful. He answered all my questions. I would not hesitate to call again when the need arises. Thank you Ari.
Kechemia Barnaby
17:33 31 Mar 26
My first review was a one star but I did get a call from a gentleman named Peter he was very kind and understanding, I explain what had happened. Why I had one giving them a one star. He was very polite. I explained my reasons and I'm back on to update because not only did he take my concern seriously,He's also going to look into what happened and try to make sure it never happens to another customer. This showed me that they care about their customers and I will look into using them again.
John Deimler
17:31 31 Mar 26
Wasn’t there during service but they always try to do good work. If anything was ever done wrong they always fixed it.
j c
07:14 31 Mar 26
Horrible work done by them left the place a mess didn't install things that where on work order left cut wires and cut straps hanging from joist. Installed gas furnace where all the controls are facing a wall with 2 feet of space I dread having someone service it with that small of clearance to work on it exposed wires.list goes on would not recommend this company
Ben Freese
05:14 31 Mar 26
Austin my technician did a great job doing the work he stated. The only issue I have is when he said the coils in my outside unit were dirty and needed cleaning, I assumed when I okayed the work, it was some kind of complex coil cleaning… not simply something my 10 year old son could have done using the garden hose. Could have saved myself $350…. Lesson learned.
Jim Donnelly
17:47 30 Mar 26
Josh was super!! Was courteous, extremely efficient, knowledgeable, and answered all of our questions giving us peace of mind. This was the best in-house service call in my 46 years of home ownership.
Kurt
17:46 30 Mar 26
Wow, that was fast, great job Jake, and Jack. Well all of you, would highly recommend.
Michele Ferrer
18:14 27 Mar 26
Adam was fantastic for my furnace and ac. Never hesitated to explain or answer any of my questions.
Sherry Starzec
15:04 27 Mar 26
I'd like to give a shout out to and Thank You to Frank Samsel, the gentleman your Company sent out to access my plumbing problems.I told him what was going on and he investigated everything and came up with what had to be fixed and drew up a plan. Explaining what needed attention and even saving me money.Frank was very professional, hard working and kept me informed throughout the day on his progress. He explained everything to me. (new water heater)I'm very glad that I called HL Bowman, this was a very good experience and I hope when I call again to finish the other things that need attention, (copper pipes failing) that they send Frank back to finish the job.
Frances Reid
14:19 27 Mar 26
I have had a consistently excellent experience with the company, formerly Winters. The quality of service was great, as were the personnel they sent out. They flowed up on issues and really cared about customer satisfaction. I have tried several plumbing firms in the past, and most were over-priced and under delivered. These guys are the best!!!
Margarita Delgado
10:36 27 Mar 26
Thank you Kyle Schneck for servising my furnace. I have a New furnace and when it would go on it would make a loud sound and now its quite. I give him 5 star for a good job.🙂 Thank you
Robert Corbat
02:23 27 Mar 26
Excellent service. Communication was great.The service technician Jason W. was top notch.Very knowledgeable, polite and professional.
Jeremy Connor
20:21 26 Mar 26
Friendly staff and very informative. Held themselves in a professional manner. Definitely recommend.
Matthew Rossell
15:49 26 Mar 26
Scott Jacobs was excellent. He was able to quickly identify the source of the problem and the fix action required. Thank you!
Amanda Capezio
13:42 26 Mar 26
Mike came out to my home to replace a water heater and expansion tank that was about to wreak havoc in my basement and I am so grateful! He was so kind and informative and I really can't say enough nice things. The whole team was lovely to work with!
Terri Hess
10:37 26 Mar 26
Don’t recommend and will be in contact with better business bureau. First guy that came wasn’t on time with our 12pm-4pm appt didn’t show till 6pm and when he got here he came with broken equipment to even do the job but charged us $650. Next day another came he claimed we had a soft clog which we knew already and then claimed our pipes were broken and the price they gave us for clearing the soft clog and and fixing the so called broken pipe was $10,400 which is absolutely insane not to mention they gave us two other quotes of $22,000 and 32,000. We went out and dug up the pipes ourselves and there is definitely no broken pipe like they claimed talk about a company that’s money hungry and full of lies.
Bob Wallace
01:20 26 Mar 26
Ryan came by today to perform annual maintenance. Good guy, on time, knew his craft and explained all he did.
Keitth
00:14 26 Mar 26
Mike S came to service our system today He was on time and very nice. Did a excellent job. Mike made a few adjustments and had some helpful information to keep our system running new. Would highly recommend him and HL Bowman. We do have the maintenance plan so today was covered with our plan. Also a good idea to have.
pat mullins
16:51 25 Mar 26
Corbin and Ryan did a great job installing my AC and Heating systemThey took out my old systems and quickly installed the new ones.They installed the new Thermostat and showed me how to use it and the phone appThey cleaned everything up and it was like they were never here when they left
Todd Migliaccio
00:31 25 Mar 26
Jason Johnson was very professional, evaluated our whole system, cleaning where needed. He answered questions that had not been answered about our system and gave us a suggestion that will definitively help us out during the winter months.
Willie Chisolm
17:34 24 Mar 26
The technician was very friendly and explained all my options in great detail
Jerry Stenclik
10:30 24 Mar 26
Brandon did a fantastic job with replacing our kitchen sink faucet and all the piping underneath the sink. He's very professional and takes great pride and care in his work. Whenever our next job comes around, we are going to request Brandon to perform the work.
Erik Jos
22:58 22 Mar 26
Spoke to HL Bowman to get a quote on a heat pump replacement for an aging heat pump already in place. Was told it would be only a few hours of work due to the existing setup. I was then was quoted a price almost double the other 5 quotes I received from competitors. One of these quotes was for the exact same equipment from the exact same manufacturer as a competitor and Bowmans quote was 10k higher.
Jim Kirk
19:39 21 Mar 26
Kyle and team did an excellent job replacing my 13 year old boiler when a broken water line leaked all over my old one basically frying it. Kyle and the entire team were efficient, communicative, and professional. They cleaned up before they left and made sure I didn’t have any questions. While I wasn’t planning on having to replace my boiler, I was happy with the service and quality of work that was performed and will definitely consider using them again for any future plumbing needs. Thanks Kyle and team!
Rosalie Sutton
13:53 21 Mar 26
On March 18,2023 Adam Bossic came to my home with two other gentleman to replace my air conditioner as the old one quite at the end of the season. He was the one who put the newcoil on my furnace. He had to change the drain on the pump aswell. They have to clean the old freon out and clean the hose.I looked at the old one and suggested that it would be easier tojust replace it. He said yes it would and he did replace it. He dida very neat wrap with the insulation.
Dinace Mauzy
01:57 21 Mar 26
Jairon was very kind and knowledgeable, and explained the problems with the house's plumbing very thoroughly. He resolved the issues very professionally. I would highly recommend him!
Aamir Zafar
22:43 20 Mar 26
Technician arrived promptly, immediately recognized the problem and solved it.
Liz Burns
21:36 20 Mar 26
Jhett was knowledgeable and worked efficiently. He was friendly and answered any questions I had.
Mel T
20:15 20 Mar 26
I had an excellent experience with Julien who helped me with a plumbing fix during a bathroom remodel!From the first call to the final fix, everything was smooth, professional, and stress-free. Julien was responsive, showed up right on time, and explained every issue clearly and followed up to make sure everything was great.He even communicated well with the other tradesman working the remodel to make sure everything was great.The quality of the repair was top-notch, pricing was fair and transparent, and the workspace was left spotless.
Ronald Lee
12:48 20 Mar 26
I recently had HL Bowman replace my two old gas furnaces with two new dual-fuel systems (electric air source heat pumps and natural gas), and I couldn’t be happier with the experience.Converting to a dual-fuel setup is a complex job, but this team handled it with incredible professionalism and expertise. The entire crew—Shawn, Kyle, George, Andrew, Eric, Chris, James, Kearven, and Kyle—was fantastic. They were punctual, respectful of my home, and took the time to ensure every detail of the installation was perfect.It’s rare to see such a large team work so seamlessly together. This was an extensive, two-day job, and I am beyond impressed with the results. They kept me informed throughout the process and made sure I understood how to operate the new systems for maximum efficiency. If you’re looking for high-quality HVAC work and a team you can actually trust, look no further than HL Bowman.Highly recommended!
Richard Grube
00:35 20 Mar 26
Had 2 different technicians and both times they went above and beyond for our HVAC needs. I would 100% refer them to anyone looking for heating and cooling needs.
Debora Lemos
17:57 19 Mar 26
Jeff, an excellent guy! Diagnose my central air system. Showed me a few pointer, what should I watch out for or keep an eye. Explained to me how the system works and spend time with me making sure I was happy and understood everything. He showed me how old, outdated and the poor condition of the system. I ended up making an appointment to talk to a sales rep about getting a new system. Happy with the service Jeff provided. Thank you Jeff
crystal mazyck
14:20 19 Mar 26
Polite and kind. Explained everything in simple terms so that I could understand thank you so much.
Tyler Kobylinski
11:31 19 Mar 26
Been using HL Bowman for years. They do tend to be overpriced but what happened lastnight caused me to write this review. I had a Navien system installed by them in Nov 2024. The 1 year repair warranty is now passed and i thought i had an extended warranty. Lastnight(3/19/2026) I noticed, while still in winter(31°F), the system threw and error code and is leaking water. With the error code we have no heat or hot water with a newborn baby in the home. I explained the issue and the lady stated the earliest they could get someone in was 3/25/26. Not to mention because I called after hours the fee for a person to come out during normal hours now is $105 not the $75. For a business that states they treat everyone as a family, I most certainly feel as a stranger.
virginia
19:10 18 Mar 26
The guys did an awesome job. They were here everyday and on time. The work they did was fantastic. They were very friendly and polite. They also cleaned up after themselves every night. We shopped around for estimates. And we decided to go with Bowman. We loved their work and the price that we decided to get someone here to run a gas line so I can get a gas stove. Awesome job HL Bowman. You will always have our business!!!!
Nick Zazula
20:35 17 Mar 26
Both Dave and Jhett were phenomenal!! On time, clean, and efficient. They both took the time to walk me through the systems and how things work both during and after install. Cannot say enough great things about them, and everyone from Bowman to this point over the last few days!
pamela clark
20:03 17 Mar 26
Austin Emery was very personable and helpful in every way and passed on some concerns we had regarding your office communications. All the Bowman employees who,have visited our home have been five star.
Jeffrey Friedman
11:21 17 Mar 26
Justin was timely and worked efficiently. He was focused on his task and was done fairly quick.was very professional and polite.
Brenda Bolasky
18:04 16 Mar 26
Jason Johnson did a great job explaining the problem I am having with my heating systems. He explicitly showed me pictures and told me what needed to happen to fix the problem. Jason showed understanding, confidence and made me completely at ease with how we will precede. I would recommend the company and specifically Jason Johnson to my friends and family.Jason came back today to finish the repairs. Again, he showed great knowledge and understanding about what needed to be completed. He worked quickly and efficiently and cleaned up. I would again recommend Jason and HL Bowman to others.
Matt Gulley
17:29 16 Mar 26
Technician was efficient, fair, and honest. Earned my trust for all future jobs
Anthony DiGiacomo
22:18 15 Mar 26
Justin was awesome to work with. Very knowledgeable and also helped me identify a problem with my main water meter in my home that I would have never have found. Definitely excellent experience and I look forward to continue working with HL Bowman
Annette Walker
02:24 15 Mar 26
Iw was satisfying with the installation of new furnace. It was done in a timely manner with no issues at this time.Great job to the team of guys who did this job..Thanka
Ellen Dreibelbis
01:01 15 Mar 26
Professional, knowledgeable, and very easy to talk to. He made the HVAC inspection simple to understand and the whole appointment comfortable and enjoyable. Highly recommend Mike Sanger!
Dusty Keyser
20:04 12 Mar 26
I called, scheduled an appointment, gave my credit card information and no one ever showed up.
Carol Dale
16:27 10 Mar 26
Scott was very professional and considerate. He was knowledgeable and took the time to explain the workings of the new heating and cooling units. He also demonstrated how to use the new thermostat. Everything was completely cleaned up before he left.
Faith Joyce
13:54 10 Mar 26
Austin did a great job. Explained everything to me. Was on time! I feel we are in good hands going forward with the maintenance plan.
David Hughes
19:46 09 Mar 26
The tech that was sent was not the tech that was originally assigned to the repair so he had to base the repair of pictures and a phone call. He was extremely helpful and polite and explained everything he was doing. He was very adamant about keeping our home clean. He was only an HVAC tech and not a plumber so he couldn't replace my kitchen faucet as planned. We felt bad for the poor communication he received internally because he was told the wrong diameter copper pipe to buy and had to run for more. Again, tech was great and did excellent work quickly. I don't like to blame waiters if the cook screws up steak and this is like that where he did everything he could to fully complete the job. Two pipes that were re-routed together in a loop left the cut off ends still attached to the side of the boiler where they were cut off rather than removing and capping them also.
Owen Blades
17:15 08 Mar 26
We had our boiler break unfortunately this year and left with no heat. Austin Shafor was sent for diagnostic work and informed us we needed a whole new system. This was a shock but he showed and explained comprehensively why this is and used terms that non-boiler experts can understand.The very same day, they sent Nate Kudla, a sales specialist to inform us of their options. He was very informative and personable. The price was a shock but he lessened the blow with his reassurances and garuntees.The install was performed the very next day in very quick time where a whole new system was completed by Glen Keiper & Shayne Keiper. The work looks clean and professional.Overall, within my first call and completed job, the work was completed within 48 hours to a great standard.In case anyone has any price enquires, it is a lot more than Google AI says so don't believe that. We have since spoke to other mechanical specialists that say the overall price was reasonable.
Jean S.
15:20 07 Mar 26
Alex installed a new toilet in a second floor bathroom after a leak was detected in the ceiling of the room below it. He was polite, professional and efficient. He explained the work to be done, the features and operation of the new toilet, and cleaned up after installation. We highly recommend H.L. Bowman and its employees like Alex and Earl, who originally located the source of the leak and made recommendations for repair/replacement. Their employees are knowledgeable and skilled, and Bowman's prices are very reasonable.
Tori Kivak
21:01 06 Mar 26
We had a wonderful experience with Brandon. Not only was he knowledgeable, he was very detailed and explained everything needed to get us set with a new unit. Thanks again!
Tova Epstein
20:55 06 Mar 26
Brett was great, he came on time, did the inspection and then some. Will definitely ask for him next time i am in need of their services
Max Wagner
19:20 06 Mar 26
Technician explained work to be done, gave me options to choose from, work was done efficiently.
Lynda Chapman
16:50 06 Mar 26
Rachel Fredericks was knowledgable, and made sure I understood my options. I would definitely use her again. She took care of all the issues with my Heat and cooling system.
Merridy Gersten
12:53 06 Mar 26
Excellent service. Luke was knowledgeable and friendly and did a great job
Francisco Cruz jr
12:41 06 Mar 26
The technician was on time, very professional and knowledgeable person. He made recommendations to improve my unit. An endeavor that I will most likely comply with shortly.m
Carlos Olivieri
01:49 06 Mar 26
The Technical Maintenance team was very professional, responded professionally to all of my questions and stayed focused on the maintenance issues instead of trying to sell parts and services which were not needed.
tracy Y
22:29 05 Mar 26
"I can't recommend Justin Dooney enough! He was prompt, efficient, and incredibly thorough. He took the time to explain everything in a way I could understand and made sure the job was done right. It's refreshing to meet a tradesperson who combines great communication with such meticulous work.
Joe Bruha
20:14 05 Mar 26
Jeff was outstanding. He quickly identified the cause of a persistent issue in the zone regulating control system for my HVAC and was able to take it apart and install the correct parts so that all of the zones are functioning properly. Jeff was courteous and highly professional. He took the time to explain what he was doing and why he was doing it and also insured I was kept in informed throughout the process. It’s important to note that another HVAC company which installed the system last year failed to identify the underlying problem with the controls for the zones. Jeff did and he fixed it promptly and efficiently.
Kathy Hughes
17:06 05 Mar 26
Alex did a wonderful job. He was also very nice, respectful and professional.
Debora Malouf
20:04 02 Mar 26
3/2/26 Update:Had another service call where Brandon was back to help. He is awesome! Very thorough and extremely helpful. So glad I decided to go with HL Bowman!First Review:I recently decided to go with HL Bowman and over the past two weeks I have had 3 appointments to get my HVAC clean and in good working order since I never heard back from my regular company. This morning was the third service call where Troy came out to clean the coil and fan in the return. He was awesome! With great care and detail he had all the parts shiny clean! And like the other two services, he took the time to go over everything with me so I understood everything that needed to be done and was done. And just like all the others, he was kind, caring and courteous! Thank you to everyone at HL Bowman! See you in the Spring!
Valerie Creedon
15:49 02 Mar 26
Brett Bartley/ Mike Sanger / and Troy Behlet Jr are all knowledgeable and Professional . They always brings their A game . HVAC cleaning and duct work has been completed with the utmost care. Thanks so much to all,
Chelsea Pritchett
15:34 28 Feb 26
Amazing service. Clean, quick, friendly and extremely knowledgeable. I felt safe, heard and talked to like a person. Wonderful experience even when spending A LOT of money.
Jack Pinkus
20:40 27 Feb 26
Manny and his team of Zack and Brady did a terrific job which was very challenging and further complicated due to weather conditions. They were very helpful in providing explanations for the installed equipment. We are most pleased with the work done.
susan chapman
23:57 26 Feb 26
Troy did a great job. Kept me updated with his progress and was very professional.
Joe Kovack
16:55 26 Feb 26
This was a plumbing inspection performed by Ari. Great personality and tremendous customer service. He was on time he did his inspection gave us his assessment and sent us the information and prices we needed. HLBowman & Ari get a 5 ⭐️ rating from usThanks.
Mae Endy
18:10 25 Feb 26
Employees were professional and had good communications skills. Work was done thoroughly. This company was very attentive to my plumbing needs.
Miguel Vasquez
17:00 25 Feb 26
John explained everything to perfection. He came in did what he needed to do, gave me all the information i needed to make a decision and was very professional!!!!
Marlene Bourne
14:40 24 Feb 26
The team were early, efficient and very professional. I would not hesitate to refer them to family, friends and neighbors.Thank you for a job well done.
orlando ossandon
00:13 24 Feb 26
Kyle did an extremely good job , very professional and polite . Thank you for all the service and information.
Weidner Properties Weidner
00:10 24 Feb 26
Showed up on time and did what was asked in a timely manner. Explained everything very well
Jeremy Muth
22:07 18 Feb 26
Jason is very professional. This was my yearly maintenance on our boiler. Jason was here for 45 minutes and reassured me all is running as it should and in great working condition. Thank you!
Lori Oviatt
14:45 17 Feb 26
Everyone was so nice and professional they explained everything indetail enr out of their way to fix things that wasn't plan in the job.I want to thank Erick and Jacob they dis an awesome job i also want to thank Austin and Jeffery for being kind and very professional i would definitely recommend this company thanks again
Emma Irias
22:16 16 Feb 26
Work ethic was very personable and professional. I liked the personal touch to showing me the in on the new installs of the furnace and thermostats . Appreciated the time efficiency , punctuality, and cleanliness on the jobs. I would definitely recommend his service again.
Leah Ernst
00:55 14 Feb 26
Always responsive and professional. They do a thorough job. Marquise explained everything very well, twice actually, for my family. Appreciate the reliability of Bowman.
Bret Keiper
16:46 13 Feb 26
The.technician was great to work with and went to extra lengths to get our repair done in a timely manner. He was friendly and accommodating and finish the work in a timely manner. I was very pleased with the results and as I signed on for your service program I will be working with H L Bowman going forward. Thank you again.
Nancy O'Leary
19:16 12 Feb 26
9/15/25Jason came to the house today for scheduled maintenance on the heating system. He diagnosed the problems that contributed to the inefficiency in our 12 year old HVAC system during his two hours of diagnostics.He wrote out items that needed to be replaced and/or needed some attention including the price for said items. Jason was very courteous and knowledgeable. Thank you for all of your time today Jason.Nancy
Sr. Q. Anthony
14:19 12 Feb 26
Great experience Justin, Nate & Timothy were awesome. Very knowledgeable, professional & curious. Aside from the cleanliness they delivered an experience. I highly recommend HL bowman if you want rapid service on your HVAC. Pricing was reasonable in my opinion & financing is an option. Keep in mind when seeking quotes for your HVAC repair/ new install you must consider performance over equipment, that is if your want a good system that will have a good run/life span.
H Brome
02:42 12 Feb 26
I called HL Bowman Friday night at 9pm in the middle of summer and was connected to a live person who scheduled a technician visit for Saturday morning. That alone was impressive! I received notice by text, and a call 5 minutes before the technician, Ryan arrived. He was friendly and professional. He found the problem right away and took a short time to fix it without added expenses. He also showed me some condensation and suggested a dehumidifier. I was so impressed that now I feel that I have a trusted company to take care of my oil furnace maintenance, my HVAC system, and my oil supply.
Craig Nagle
02:29 12 Feb 26
Marquise James was professional, efficient, and he made clear what possible steps might be necessary to clear out the clog which eluded my efforts to clear it for two days. He had it finished in a very short time for a reasonable price. Another company had been called the day before and was going to come out, but when they found out I live in a mobile home, they refused to do the job. I appreciate HL Bowman and Marquise James.
Denise Stribula
23:42 10 Feb 26
Efficient, friendly, explained everything that needed to be done. Also gave me advice what to do in the future. He did a great job !
Jeremy Burns
22:48 10 Feb 26
The guys were fantastic! I know it wasn't your ideal working environment but your guys were fantastic! Thank you so much!
Luis Rodriguez
19:41 10 Feb 26
Justin was punctual, courteous and professional. He answered all my questions clearly and patiently.Thanks, Justin
icemanwbs drone
22:01 09 Feb 26
The Tech , Ryan , could not have been nicer. He called before he arrived ( on time ) , listened to our concerns about our heating. He looked it over very carefully and explained each and every step. He found one problem, explained what the price would be, and fixed it. Never did he try to “ upsell “ anything that we didnt need. I would highly recommend H. L. Bowman for any HVAC work/service .
Jesse Clark
18:37 09 Feb 26
Heat went out overnight Bowman was in my home by noon to help. The tech Luke was great and kept me informed while in my home and the repairs progressed.
Liz Reicherter
18:16 09 Feb 26
Mixed feelings so I don’t know if I will be using them again. Great office staff and customer service and polite technician. However, I can’t help feeling ripped off. Technician quoted me 500-600 to run a new thermostat wire. He went and talked to his boss and came back with over 900 dollars to run a wire. It only cost 500 to reattach the power to my house in an emergency.
Sergio Mauras
18:38 07 Feb 26
We were completely satisfied with the jobs Christopher Wilson completed. We were especially impressed with Christopher's professionalism, knowledge, courteousness, and straightforwardness when providing explanations and advise. HL Bowman is very fortunate to have such a valuable member on their team.Regards, Sergio Mauras.
Alden Leadley
22:20 06 Feb 26
Jairon Monteros came out to help me with my washer and was incredibly helpful. He was able to address the problem with my washer and fix it within the hour. I would recommend HL Bowman and Jairon to fix any hvac issues.
Kourtney Davis
18:11 06 Feb 26
Scott was very knowledgeable and assisted me with timely service also he was very pleasant to work with
Coral Dee
15:23 06 Feb 26
Luke has been excellent. He has excellent communication and customer service skills. Always answers and comes out right away as requested. Completes the job, takes pics and communicates back to you regarding what needs to be done or what has been done.
Shimjith Vidyadharan
11:45 06 Feb 26
They use an AI system to handle calls, which is interesting and modern. However, the plumber they sent arrived without parts or equipment. He was scheduled for the afternoon but arrived later and quoted $700 just to replace a toilet tank fill valve.Be careful — it seems like the business model relies on charging a $70–$80 visit fee even when no work is performed, followed by very high estimates.
Larry Green Jr.
23:21 05 Feb 26
Earl,Thanks for the plumbing system inspection. You were bith professional and courteous. Your advise on water softener systems and the way they extend the life of the fixtures and plumbing lines was helpful and informative. I definitely appreciate your insight and knowledge.Great work,larry green jr
Syheed ' Ramon
16:41 05 Feb 26
Ryan MacDonald was quick and efficient with service provided. Truly appreciated the service
Lawrence Kosling
15:24 04 Feb 26
Earl and Alex were great! Very polite, professional and knowledgeable. The work was well done. Thanks for a wonderful experience.
alan isley
00:50 04 Feb 26
Light snow, 20 degrees, 7:30am arrival, shoveled snow to reach outdoor unit. An old heat pump system removed then a new system installed. Excellent workmanship, outstanding job, detailed post-install review, great team. After this experience I won’t use any other company.
Cheryl Hartman
20:17 03 Feb 26
Rick Barndollar installed our new boiler today , Ricks work is quality everything looks great.Thanks Rich Hartman
Miguel Frias
18:03 03 Feb 26
Luke, our service technician was Above and Beyond!Very professional, knowledgeable, and polite. we ask a few questions and he explained everything so my wife and I could fully understand. also made some wonrderful recommendations!! We highly recommend Hl Boman !
Warren Wickersheim
19:07 02 Feb 26
Frank Samsel came to install a water softener system in our home. The initial visit was to scope the job and the following week installed the water softener system quickly and efficiently.As always, Frank is polite and professional, explaining everything and answering all my questions to my satisfaction.
Bob Sessions
18:19 02 Feb 26
Winters installed my new heating system just about three years ago. It’s been terrific, but recently it started to make some odd noises. Jeo, my excellent technician, identified the issue right away. A little air in the line, which he immediately took care of. And because my house is over 100 years old and settling, it caused two copper pipes to press against each other. So when the heat came on they would vibrate and make a rattling noise. A small spacer put between them solved the problem right away. Awesome service. Friendly and knowledgeable technician. And a responsive company. I give ‘em an A+.
Lisa Meder
16:44 02 Feb 26
It was super easy to schedule an appointment online. Next day service was available. Justin was awesome. He is very knowledgeable about HVAC.He did a thorough evaluation of my unit upstairs in the attic and outside. Explained everything to me in detail and with pictures showing me what he saw. Answered any questions I had. He is very professional would recommend to anyone.
John Dexter
22:46 01 Feb 26
This company is dishonest and is trying to take advantage of people!They came out to look at a combo boiler that failed. Gave us a quote for 28k to replace it. I'm talking drop the old unit , put up new unit and do little piping and turn it back on. Ive been in the trades for 35+ years and never had anyone give such inflated price. There goal was to take advantage of the situation during this cold weather snap. I had an other plumber come out on the same day ,replaced the unit and reworked the plumbing for fraction of the cost. My bill was 4k in material plus labor which was a fair price. We even tipped the plumber because he did such an amazing job. HL BOWMAN IS TERRIBLE do not even wast your time
Julissa Arias
14:11 01 Feb 26
Called 3 times for an emergency repair, no one called me back ever, they never even made any appointments or checked if anyone was available to come out and check the issue. 3 hours completely wasted.
Nancy Nagle
16:25 31 Jan 26
new furnace installation completed as promised. Both Estafanos & Chris were helpful and respectful. Job well done
Richard Trudnak
19:43 30 Jan 26
Very professional from start to finish. Will recommend to everyone that if you’re in a situation they can help you get out of it …. Thanks for everything…. Rich ……
Mark Kaster
19:41 30 Jan 26
Anel and his brother in law outstanding work. Cannot thank them enough or your company. You came highly recommended and you have another person who will tell about the outstanding service you and your team did for us. Thank you.
G K
19:01 30 Jan 26
Duy was VERY professional and responsive. I had the utmost confidence in his work on fixing our gas leak, testing everything before he left and checkout out other areas of our old house. Will call on him again when we need our new water heater!
Donna Patterson
15:10 30 Jan 26
I felt that Nate Kudla was very knowledgeable and able to help us in our search for a more efficient oil burner. He is kind and respectful.
G Tars
22:16 29 Jan 26
Excellent service. Michael was incredibly knowledgeable and thorough. Top notch.
Steven Cohen
22:07 29 Jan 26
Tim did a fantastic job! He’s very friendly and professional. Furthermore, he’s a great asset to your company.
Mark Guinther
21:07 29 Jan 26
Called HL Bowman as an emergency at night. They came the next day even though I was not a customer. My Heater and AC could not be fixed. They scheduled a new furnace install right away. The install went well and the techs were very professional. Unfortunately, the system never turned off after the techs left. I called back right away and was told I would hear back shortly. I waited until almost an hour then called back. I was told a tech would be back. Several hours later the manager informed me that no techs were available. I spent the night without heat. Two different techs arrive the next day. The low GWP board that runs the pressure sensors failed. They didn't have a replacement so they bypassed it. The next appointment time was missed. I called and after 20 minutes was speaking with the manager. He said he would call back. The call back was prompt and a tech was sent right away. Everything is now working.When calling they use an AI assistant to screen their calls. I believe I would have had a better response had I spoken to a person. HL Bowman (Pete) reached back out and apologized for the miscommunitions. They added an additional 1 year warranty for our trouble.
Keri McDermott
20:03 28 Jan 26
Luke was very knowledgeable and explained everything so I understood. He was thorough and very polite.
Renzo Santangelo
01:26 28 Jan 26
Extremely unprofessional. Quoted me at $23,000 for a fix that ended up being a 200 dollar fix. This company is not to be trusted.
Christos Kalavantis
17:00 26 Jan 26
If I could leave 0 stars I would, not servicing a machine that was installed a year ago during the blizzard that isn’t working and leaving 2 elderly people without heat is a new low. This company purchased Winters in Waltham and doesn’t keep its commitments or honor the warranty for a boiler that was installed 1/25. I’ll be contacting everyone to inform them never to use your services. I’ll be contacting the State about your business practices. Please understand I have just begun to make everyone aware what a terrible organization you are.
Jonathan Milton
15:55 26 Jan 26
Zane just showed up for an initial evaluation of my heating situation and I found him easy to talk to, a good listener regarding a complex circumstance, and smart about his business. This thing just might work out!!!
Justin Cook
22:00 24 Jan 26
My experience with H.L. Bowman has been Awsome. I have a had a few members of the team come out for up keep and to check out an old unit. Ran into some issues with that old unit which Austin Shafor throughly explained what was wrong with the unit as well as showed me so I had a better understand ment of what the issues were. He referred me to Brett Yeagley which came out that same day to discuss options for a new unit. That gentleman right there made this whole process happen quick, easy, as well as made this possible to be replaced overnight. He went over everything in the book, pricing, different units, what unit woukd be suitable as well as in my price range he did excellent work and made my problem become a solution. He had a team come out the very next day to get this unit installed properly which they installed my A/C, Furnace, new condenser, and thermostat in a timely fashion. That team consisted of Anel Hernandez as well as Alnaydo Rodriguez two great members of the H.L. Bowman team. They explained what they were doing how they were going to go about installing the units as well as throughly explained the units and their functions properly. These guys treat you like family are willing to answer any questions you may have. They work hard and are very good at what they do. This whole team made what I thought was a nightmare become into an eye opening blessing by getting the job done perfectly in a day before this winter storm we are about to get. I will not be cold in my home and my pipes will not be freezing this winter with what this team as made into reality today. I appreciate the H.L. Bowman team and the work they do. I highly recommend you give these guys a call with any of your HVAC needs or wants. Just want to give a shout out to them as well as thank them for their service and good work thank you guys!
Jen Avramides
14:05 23 Jan 26
Scott was on time, professional and thorough. He patiently explained what was wrong with my kitchen sink and how much it would cost. When something unexpected happened during the repair, he knew exactly how to correct the problem. He will be coming back next month to install my new faucet. Thank you Scott!!
Mark Lipko
21:47 22 Jan 26
We had a furnace issue as our furnace was not blowing out heat. Called HL Bowman as the reviews were decent. Got Jason J. as our service repair man who came out the very next day. Jason was very knowledgeable about the issue and explain what needs to be done, fixed the issue and also explained other things about the furnace. Will definitely use this company again. Thank you Jason J.
John Diaco
03:37 22 Jan 26
Ryan repaired the HVAC issue I had with my furnace. Friendly and professional. But very expensive.
Milton Lashus
22:44 21 Jan 26
New heating & air conditioning systerm was installed. They worked through the day and had it up and running within 6 hours.removed all the old equipment and cleaned up the area before they left for the day.
Michael hasinec
15:58 21 Jan 26
Jason was great, serviced our heater and got what we needed fixed fast made some recommendations for our unit being older
Paul Richards
13:55 21 Jan 26
Luke our service technician was Awesome !Very professional, knowledgeable, and polite. Installed our hvac humidifier and explained everything so my wife and I could fully understand. We highly recommend Hl Boman !
Michael Switzer
13:20 21 Jan 26
Austin E at HL Bowman! my wife says was informative, friendly and professional. Great job.
Ryan
13:36 20 Jan 26
John was great. My wife and I felt very comfortable with him in our home. He represents the company very well.
Kelsey Lindley
17:40 19 Jan 26
We had a great experience with James both when he came to give us a quote and when he came to do wonderful work. James had someone working with him, unfortunately I do not remember his name, but also was great to meet. James and his co-worker installed a bathroom fan and put an outlet on our sunroom porch. Everything works great and they left everything clean after they were done working. James explained everything they did and why they did it. The work looks wonderful and was done safely. We are looking forward to additional work we are having done with this company - which is happening because of James coordinating the next person we need to work with. Thank you!!
Susan Colligan
14:35 19 Jan 26
Buyer beware! Inflated estimates! Gave me an estimate for over $2000 for a simple leaky 12-inch pipe replacement. Hired another plumber that charged me a couple hundred dollars. There’s a big difference between making a profit and robbing you blind!
JCK
21:25 15 Jan 26
Repair man - LOGAN WINTERS - He is very knowledgeable and explained all my options clearly. I am well satisfied with the service that he provided.John Kosmerl of Kosmerl & Co., P.C.
Sparkle
18:50 15 Jan 26
The people are very nice and straight foward He came and inspected my new furnace also from them with a professionalism few have today. He was also nice to my cats
sean hannan
17:53 15 Jan 26
**EDIT** Since originally generating this review, we have been successfully able to get our system fully operational in time for the cold months. Though communication during the process was difficult due to the inconsistency of who we worked with, I was contacted by an escalation manager to be the point for any issues that arise. Having that single point of contact does help immensely, and the company did send out a specialized technician who was able to resolve all the issues.BLUF: While the technicians from HL Bowman were polite and respectful, our overall experience replacing our furnace and A/C was very difficult and stressful. From the date of sale, to the initial install a week later, it took approximately two months and 7 separate visits to obtain a fully functional system. I do not believe that this is a common occurrence, and I believe they are updating their processes and procedures to ensure it does not happen to anyone else again.Key Note: 24/7 Emergency Service is slightly misleading. The service is seasonal, and is mostly just weekends for any non life-threatening situation. Under most circumstances, assuming someone answers, this service should be everything it needs to be.We called Bowman after our A/C failed and decided to replace both systems, converting from electric to propane. The salesman no-showed the first appointment, and the installation team later realized they had forgotten a required part, leaving the system unfinished. From there, the situation only got worse — leaks, a blown valve, wiring mistakes, missing parts, and repeated delays.Across six separate visits, we experienced multiple late arrivals and one complete no-show, even on a day when their presence was required for the propane hookup. We lost work time, paid for a wasted propane service call, and spent weeks waiting for ordered parts and corrections.Adding to the frustration, two technicians gave conflicting explanations of what system had been installed. One said propane-only, another said dual-fuel. We later learned that we actually received a dual system, not what we were told we purchased.When colder weather arrived, the furnace performed poorly — slow to heat, unable to maintain temperature, and the house cooled rapidly when it shut off. Calling after hours for help was no better: their advertised “24/7 Emergency Service” turned out to be seasonal and only available if a technician is willing to work overtime.The individual techs were great people, but the company’s coordination, communication, and reliability have been challenging for a whileI do not think this is a common issue for people, but it did, unfortunately, happen to us. What started as a quick install turned into a couple months long slog going into freezing temperatures before the system worked correctly.
Janet Moore
20:28 13 Jan 26
Was able to set up an appointment quickly. Installers arrived on time, worked continuously until heating and cooling system was installed and working.
A L
19:27 13 Jan 26
HL Bowman provides great value for the money. Every time I work with them it’s a no hassle experience. Highly recommend.
Mark Werner
15:05 13 Jan 26
Contractor was very informative and did a great job. I would give him 10 stars if you add more stars to your questionnaire.
Rebecca Stolarick
19:53 12 Jan 26
Very responsive, knowledgeable, professional and personable. Highly recommend.
sheila stillings
16:22 12 Jan 26
My experience with all, the service men that came, Timothy Whalen, that showed up Saturday when we had no heat just arriving back from Grenada for 3 weeks no heat. We needed a new furnace, and the servicemen Chris Sines and Zack Mordini and they removed and installed our new furnace by mid morning. What a great job and it was really a pleasant experience and we thank you so much for professionalism and rapid response in the middle of the winter.
Cindy Gerber
14:40 12 Jan 26
Jeremy was very friendly and extremely knowledgeable about my plumbing issues. He was able to fix my problem within an hour. Jeremy explained the yearly maintenance contract and by signing up I saved myself some money, which is much appreciated!! I had an electrical question too and Jeremy went above and beyond. He took pictures, called and got me scheduled for a consult the very next day.Thank you Jeremy!
Todd
14:26 10 Jan 26
Earl came out and did a whole home plumbing evaluation which is included at no cost with our maintenance plan. He tested our water and did a thorough assessment of our pipe work and our fixtures. Gave us several recommendations/options to help us resolve our plumbing issues. Service we discussed has been scheduled and will be completed within a few days.
Gadiel Cedeño
20:37 09 Jan 26
Service man Marquis James was very professional, informative and diligent when he serviced my home. It was appreciated to have an honest service. I highly recommend anyone to contact Bowman for your home needs and repair. Thank you Marquis and may your career extend far with success.
Katrina simpson
09:53 09 Jan 26
Jason was absolutely wonderful. Any questions I had Jason answered and he was thorough throughout the entire process.Very informative and respectful of property.Great experience!
Jean Claude Sanjuanelo
17:55 08 Jan 26
Danny was super informative and friendly - excellent experience.
Taylor K
13:25 08 Jan 26
Please choose anyone else. Since they merged with Winters it’s dramatically gone downhill.
monieliav
19:42 07 Jan 26
STAY AWAY!!Extremely over priced and scary.I had a leaking valve which i replaced with Apgar for (250$ out the door).Or with A Plus HVAC for same price.They asked me to pay them 1600$ to replace a leaking valve and try to intimidate me into believing my oil burner is in bad shape and needs a-lot of work.The Lady Samantha from customer service wasn’t very polite and tried to take a 500$ deposit pre service fee which i refused to give because they advertised a free diagnostic no obligation.I can smell scheme artists from miles, Stay away.
Andrew J Matzelle
15:58 07 Jan 26
Michael Montanez was a terrific person to work with, and I really enjoyed his visit yesterday. He was very professional, personable, patient and thorough. When his work was completed, he reviewed his findings with me in detail and answered all of my questions and concerns. Michael also took the time to explain additional products and services available along with their costs, which I was very interested to have for future reference. Michael is a great example of the quality of service HL Bowman provides its customers, and I am happy to be one of them.
Dom Creedon
10:58 07 Jan 26
Luke was great! Fast polite service! First time using HL Bowman and will be using them going forward!Thank you again for a great experience!
Youang Pin Chen
00:56 07 Jan 26
Service was quick and very courteous. From phone discussions to servicemen (Nina, Austin & especially Jason Johnson). Replaced old parts and ran full diagnostics on oil furnace. Very thorough about each parts needed to be reviewed and replaced. Thank you all.
Matt Drozdowski
21:59 05 Jan 26
Phil installed a water softener and a carbon filter. He did a terrific job and answered all of our questions completely.
Nancy Ingram
20:11 05 Jan 26
The HL Bowman company and team was easy to work with. They responded quickly to my need to have my gas heater looked at as it wasn’t working correctly. I was able to get an entire new system installed on Monday after meeting with them on Friday. From the repairman to sales and installation each team member was professional and knowledgeable. I found them online and their positive customer reviews were 100% spot on
Kevin Bedoya
15:40 05 Jan 26
I have oil based heating, and my heat stopped working during a period when temperatures were around 10 to 20 degrees. With a one year old in the home, this was an urgent situation and I was actively looking for help.I called HL Bowman and they said they would send someone out to fix the issue. A technician arrived later that same day. He initially diagnosed the problem as a loose wire in my aquastat and told me the heat should now work. As he was leaving, I went upstairs to verify and noticed the heat was still not working. I asked him to take another look and he confirmed that heat was not moving through the baseboard radiators.He went back downstairs, checked the system again, and told me that the aquastat would need to be replaced for my New Yorker boiler. I asked for the price and was quoted $1400. He said he had the part in his work van. It sounded expensive, but given the cold weather and having a one year old in the home, I felt I had no choice but to proceed and decided to pay the premium to have the issue fixed.The technician completed the work, said everything was working, and left after I signed and paid. While I should have verified the heat myself before he left, the technician departed and there was still no heat coming from the radiators. Nothing had been fixed and I was out $1400. I called HL Bowman again, but the next day was New Year’s Day and they were closed.On January 2nd, a second technician came out. He told me that the real issue was a fried Taco circulator pump, which explained why the heat was not working. I was then given another $1400 quote to fix this issue. At that point, I decided to stop working with HL Bowman. I was already out $1400 and still without heat. The first technician left without fixing the problem, and the proposed resolution from the second technician was simply to charge me another $1400.I am extremely disappointed in the lack of attention to detail for something as critical as home heating. The heat was never working after the first visit, and my only option presented was to pay another large repair bill or look elsewhere.I strongly suggest that anyone using this company verify everything they are told and do their own due diligence regarding what has actually been fixed. I trusted HL Bowman based on the reviews I had read, and that trust ended up costing me significantly.
Stacy Eddy
17:20 04 Jan 26
Professional and honest. Attended to the furnace malfunction, kept us informed during the Holiday weekend and restored heat once the part was available.
Justine R
00:24 03 Jan 26
Excellent and prompt customer service as always! I’m very happy I found this company!
Crystal M
23:44 29 Dec 25
Luke was amazing. He explained the issue and was able to provide a resolution to ensure my heating system worked before leaving. I’m thankful I choose HL Bowman for my furnace needs.
Snoopyfan13
22:33 26 Dec 25
Benjamin Woomer was amazing , caring understanding. Polite, Definitely a 10 out of 10. I am so glad u were able to assist me today. It was a please meeting you. Keep up the amazing job. I would definitely recommend Benjamin Woomer . 10/10 .. arrived on time
Sean Showalter
19:32 26 Dec 25
Prompt, extremely courteous and knowledgeable. Technician told me he loves working for HL Bowman.....which goes a long way. So glad I gave them a try!Second service was just as good. Technician was very polite, knowledgeable and friendly. He answered every question I had and was very respectful. Best HVAC company ever!
Gardnia Simeon
19:22 26 Dec 25
Ryan was helpful and knowledgeable and took care of my home heating maintenance.
mary clark
16:25 26 Dec 25
From start to finish, the experience with the staff at HL Bowman was phenomenal. Luke Thear and Jeff Swainbank got us through the initial assessment and financing. And the crew that installed our new furnace, Scott K, Ben W, Glen K and Shayne K, were excellent. My husband and I highly recommend them for any of your heating or air conditioning needs.
Cody Angelovic
12:48 22 Dec 25
The first time they came out I had a great experience and decided to sign up for their membership. That was a mistake, since then every appointment I've made has either been rescheduled or no one even shows up. Their internal communication is so bad. If you call and ask where your technician is don't expect an answer anytime soon because they have no way of directly contacting a technician. I would avoid this company at all costs. They do not care about their customers in the slightest
Jack Grogan
12:45 22 Dec 25
Did a good job. Damaged a holiday decoration during installation. Also instead of asking tried to replace our nest thermostat
Kolette Scanlan
07:30 21 Dec 25
Paris was friendly & efficient. Found the issue was a clogged filter & recommended replacing it immediately. He offered me a VERY reasonable yearly maintenance plan. Only $168 annually And he said if I signed up he'd waive the labor cost for today. The contract includes checking our heating, cooling, electrical & plumbing 4 visits per year. Very happy with this company!
Drew Dolan
16:09 19 Dec 25
Justin was super knowledgeable and willing to explain many aspects of our older heat pump unit during a maintenance inspection. We know the replacement is looming for it, and he helped explain some things to look out for as it approaches its end of life, and essentially gave us a crash course on HVAC systems in the process.
David Dague
01:36 18 Dec 25
Water pressure regulator was clogged from hard water. Installed a new water pressure regulator and a filter to stop the regulator from getting clogged .
Stephen McGouldrick
20:13 17 Dec 25
He IDed several problems that started 9/6/24 upon instillation that previously never caught by another company, hopefully will finally saving me over a 1000 a year and make it warmer. If so, with this added expense due to previous company's sloppiness, I may finally start to get on track after so long.
Jay Yatko
17:00 17 Dec 25
Super professional. Polite and took their shoes off coming in my place. Fair price. Excellent service. Very quick with their work but it doesn't seem like any short cuts were taken. Highly recommended. I just hope I don't need their service any time soon but if I do I won't call anyone else.
Mike
16:26 17 Dec 25
Had Ryan come over to clean and check my boiler. He was very knowledgeable and took the time to explain the various workings of each part while cleaning, monitoring, and adjusting things along the way. He found a couple issues, resolved them and went above and beyond throughout the entire process. 5 stars.
Deb Sipe
13:26 17 Dec 25
Danny was very friendly, pleasant and respectful. He explained everything to me and worked on the task at hand. He cleaned up his work area when finished.
sandy Funk
23:52 16 Dec 25
He was very nice. Told you exactly how things were and what could happen in the future.
John Majczan
23:03 16 Dec 25
The techs that installed my system this morning were excellent! They also handled the coupon. Very satisfied and will refer your company to anyone I know that would need your service...
Joanne Kratochvil
00:12 16 Dec 25
Michael was extremely professional, he arrived the exact minute of his estimated arrival time. He was very respectful to wipe off his feet when he came in my house. He did a thorough exam of our furnace and showed us all the pictures and had a good explanation of what was going on. We really appreciate that he was willing to show up at 5 o’clock and work late and not rush out.
Dakota
15:56 15 Dec 25
Brandon was extremely helpful & knowledgeable. He was very persistent in solving the problems. He was wonderful.
Yessica Polanco
18:51 13 Dec 25
I recently scheduled a boiler maintenance and received excellent service. Randy was friendly, approachable, and highly knowledgeable. He was kind enough to explain each step in the maintenance process.
Lisa Pathak
23:29 11 Dec 25
Excellent and easy from the start. HL Bowman have been professional and an absolute pleasure to work with, which is very hard to get.
Dale French
11:16 11 Dec 25
HL. Bowman I called for a HVAC service tech to come out to one of my rental properties . My tenant stated the boiler was not keeping up with heating the first floor. two days later there service tech came out to the property the service tech was only there 30minuts got heat back running however the service tech stated that the boiler needed to be replaced that it was 10 years old and the part to repair it were no longer available . HL Bowman charged me 1.750.00 for there service I was not convinced the young service tech knew what he was doing much less knew what he was talking about of out dated boiler. So I called Steve's oil burner repair He came out the same day he looked over the boiler he stated that the calculator pump was bad he had a new pump on his trk . he replaced it and only charged me 250.00I would NOT recommend HL Bowman at all They advertise on the radio honest & dependable work I believe that's farthest from the truth
E Harris
02:49 11 Dec 25
Estefano, Greg, and Christian did an EXCELLENT job!!!They took the time to see that the job was done right. They were polite, knowledgeable, and efficient.Well done gentlemen!Thank you!!!
Charles Cheskiewicz
00:02 11 Dec 25
Brandon went above and beyond getting our drain running again. Our pipe was too small for the snake so he cut the pipe widway and ran it in both directions and got it running
Linda Yedloski
21:45 10 Dec 25
Such a nice young man. Very helpful and informative. No pressure. Explained everything. Thank yoU Luke
Tabitha Nagle
19:47 09 Dec 25
My husband and I are first time homeowners in a house built in the 1900s. We’re very skeptical as we’ve heard horror stories from friends and family about the people they’ve hired. HL Bowman has been nothing less than a godsend for us. We’ve had them come out twice, this last time Austin came out for our boiler service. He was very knowledgeable and even though he said our boiler is in great condition and didn’t have to do much for it, he brought my husband down and explained everything to him that was done. He even went as far as to put a puppy pad on the floor under the boiler because “sometimes it can drip” the little things like that are what make a company GREAT.
DarkFlame Master612
23:49 06 Dec 25
We didn’t have heat in our house for up to two weeks because my furnace stopped working I tried some one else to look at it but he only told me that it looks fine and to change the The batteries and the thermostat changed the filter and had a 45° pipe outside to the already existing exhaust pipe Tom about the code when it stopped working again and he said he’d order a part and let me know when by that time it’s already been a week and I needed heat so I called HL Bowman. It came out took a look tried everything got it working again but a day later it stopped called them back and let them know. Another person came out. Austin don’t even deeper and found the issue that I needed a new furnace so he contacted Josh who helped us out with pricing getting a plan and they got me a new furnace on Friday from Wednesday and the two technicians Timothy and Greg both came out and set up our new furnace with our new thermostat. Make sure everything worked properly cleaned everything up professionally I had a buddy there cause I wasn’t able to be there and he kept me updated on the progress sent the photo. Everything looked beautifully and when I got home that night it just felt so nice to have heat in the house. I truly appreciate all the work that they did made a fantastic job
michael garner
18:39 05 Dec 25
Technician arrived on time, was courteous and performed scheduled maintenance.
Zachary Yahn
14:46 04 Dec 25
we lost heating the day before thanksgiving and after reaching out to multiple companies they all said we’d be on a week long waitlist. However, the HL Bowman ppl were able to come out and help that day! Unfortunately we didn’t have the quick fix for the heat pump then and there but, Luke came back after the Holiday weekend and fixed her up perfectly. Thank you again!
John Hom
13:49 03 Dec 25
Rachel Fredricks came on a cold, rainy day and serviced the heat pump maintenance promptly. She explained the heat strips electric capacity, reset the Ecobee thermostat to increase our heating and fixed the filter door. Much appreciated.
AngelaandDave Carpenter
02:10 03 Dec 25
Frank was wonderful: efficient, competent, informative, professional, and friendly.
Joanna Honse
23:49 26 Nov 25
Ryan was great he was very personable and helped us even to find out that the filter was not put in correctly he was very knowledgeable and did his job in a professional manner
Jay M.
15:59 18 Nov 25
Luke was great. He was very knowledgeable, very professional and extremely personable. He answered and ENCOURAGED every question that I and my 8 year old son had. He fixed the unit with no issue and I was so pleased with the service that I began the service membership on the spot. Luke is scheduled to come next week to perform maintenance on the unit. I intentionally scheduled the appointment for when my 8 year old son will be home because my son likes to learn about taking care of the house. Not only did Luke not mind but he spoke to my son and told him that he was happy that he was interested. I am very happy that I have the opportunity to express this. Thank you and obviously H.L. Bowman and particularly Luke Thear are very highly recommended by me.
Ravi Menon
22:56 14 Nov 25
Thank you for coming to check our heating units. Great service, but more importantly - high integrity which is often not appreciated enough.
Kenneth Startzel
14:09 14 Nov 25
Austin explained everything he would be doing and was pleasant and quick. Explaining that everything looked good. He seemed to know exactly what he was talking about.
Rebecca Kocher
16:47 13 Nov 25
Luke was very knowledgeable and helpful. His customer service skills are excellent. He repaired the problem with my boiler very quickly. He is a very kind person. We will definitely be scheduling again if there’s a problem.
Ben Hummel
00:22 12 Nov 25
Had my grandpas heat pump replaced through HL Bowman. Really great service all the way through and just an excellent install job. Guys took there time and made sure we were comfortable with everything, detailing the process and answering all my questions. Highly recommend!
Andrew
21:06 11 Nov 25
Very well done, great service and customer service skills provided and performed by Scott and the Gentleman that was with him. Don’t hesitate to reach out to HL Bowman
Mary Joan Meehan
04:42 06 Nov 25
Work was completed in a timely manner. All the technicians introduced themselves and were friendly and polite. Stayed until the work was completed and showed me all the work they did and explained how it worked
jonas alston
01:33 05 Nov 25
Eric was professional and patient explaining in detail what he was doing and why. I would recommend him to friends and family for their hvac systems
Jeff McAfee
17:55 04 Nov 25
One of the most professional HVAC installers I have ever met. Top notch work and very professional looking install
Helen Ercolino
19:56 22 Oct 25
Bryan repaired my refrigerator today and he did a great job. He was very professional and explained what was needed and quickly did the repair. Communication with the office to set up the appointment as easy and professional also.Thank you
Arthur Koch
18:34 21 Oct 25
The Techs, David and Ian, were knowledgeable and easy to work with. First-rate.We had a complicated install and David and Ian did a first-rate job. Looks great. We had a little trouble at startup and David made sure it was resolved ASAP. Thank you!
Robert DiMichele
19:44 20 Oct 25
They canceled my appointment the day before and it was scheduled over a month out I called and an artificial intelligence person answers the phone cant get the correct spelling of my name when I asked for a real person it transferred me and Noone answered the phone so it shifted me to a machine and asked to leave a message or wait for the next available representative in which Noone answered and then kept looping me back and forth to the machine and same message still Noone answered 🤣Also last year they put in a new computer system and weren't taking out my monthly contract fee and then all at once deducted a large amount from my bank account all at once without any notification which after seeing it I canceled my yearly contract they told me nothing just went into my bank account and took what they want. Its all wrong.
Vicki Vitacco Hansell
10:59 20 Sep 25
Shelby is very personable and very helpful. She answered all my questions and was very patient. She was also very knowledgeable.
sharon marshall
13:02 05 Aug 25
Bob Seeger, who used to be with my HVAC provider, was called by me for a problem, although I didn't know he had changed jobs. He spent 40 minutes of his own time tonight trying to diagnose the problem, and offered to contact his old employer to help describe the problem. This is so far above and beyond customer care that I am almost speechless. I will happily recommend his new company-- Bowman --because they have an employee like Bob, who helped me just out of kindness.
Thomas Hardie
00:08 01 Aug 25
They did a great job of installation of geothermal replacement. Unfortunately, the unit had a problem from the factory. They are getting express parts to get it working. Keep me informed and very professional. Would recommend them.
Katie Kupstas
20:19 29 Jul 25
Austin fixed our AC in a few minutes and arrived in a timely manner. Thank you!
Drew Kinner
12:05 29 Jul 25
Rachel did a fantastic job identifying the problem correctly, and providing what our options were to fix. We were lucky that it was just our thermostat, and not a problem with the indoor or outdoor units. Thank you for the job well done!
Tina Butler
19:05 27 Jul 25
Very impressed with this company. Rachel, the technician who first inspected my hvac, was extremely thorough and knowledgeable. Nathan, who came to speak to me about replacement options was relatable and didn’t try to oversell me something I didn’t need. Andy and Estefano removed the old unit and installed the new unit in about 6 hours and left my home in pristine condition. They were prompt, friendly and efficient. I couldn’t have asked for a better experience.
Peter Edwards
02:22 24 Jul 25
Chris was great - on-time, pleasant, clean. I understand he is new to the team. A+ to whoever recruited him.
Cathleen Dallatore
19:23 21 Jul 25
Outstanding experience with Glen. We recently had to replace our heating and air unit. When Glen came out to our home and he was friendly, professional, explained everything in a way we could understand, and really knew what he was doing. The install was smooth, tidy, and surprisingly quicker than I thought! Our new system is working great, and we couldn’t be happier. If you need HVAC work done, reach out to Glen at HL Bowman — highly recommend!
Susan Albertine
11:35 09 Jul 25
Kudos to Chris Colasuonno. He didn't just come and fix the problem. (We had no functional lights inside the refrigerator.) He set us up to order the part and install it ourselves. It was a teaching and learning experience. In this case, that was the most appropriate response. We will certainly call on him and Bowman again.
Thomas McNaney
20:00 16 Jun 25
Connor was very professional and efficient. He explained in detail the problem he discovered, and successfully implemented the solution. It was a pleasure to have welcomed him into our home.Tom and Joanne McNaney3515 Horton RoadNewtown Square, PA
Donna Vitale
18:10 12 Jun 25
Bryan was overall the most efficient, quick and personable repairman in the 20 years I have lived in this house. If I could give him 10 stars I would have!
Karen Truncellito
19:04 09 Jun 25
Chris was courteous, professional, and did an excellent job. He kept us informed of possible root causes of the problem and zeroed in on it and remediated it effectively.
Pat Phillips
12:31 06 Jun 25
Chris Colasuonno was wonderful! He was very professional,friendly and knowledgeable. He took his time checking out every part of my dishwasher to find the problem. He was on time and left the kitchen spotless. I was very pleased and will continue to use this company for future problems.
Jovy Mehler
23:52 05 Jun 25
Paul came to rescue us on the first hot summer day when my geothermal air conditioning system broke down. It’s his first time coming to our house. He had to walk up and down numerous times between 3 floors to identified the issues and provided solution to us. I also really appreciate that he drove an hour to us even though he had a doctor’s appointment earlier. Counting my blessings to have him providing services to us.
Sara Viola
06:10 18 May 25
My $1200 Chanel sunglasses were stolen off my dresser in my bedroom. My bedroom is in the basement off to the side where the techs were working all day. So wrong !!!!!!
Anne Hendricks
18:14 06 May 25
Bryan was fantastic! Called me before he arrived to give me details, explained everything as he went along and was very friendly and professional.
David Wiesner
01:29 02 May 25
Was on time, communicated when he was on his way, was on time, fixed the issue and was very respectful. Cost was very reasonable as well. Highly recommend!
James Dieffenbacher
13:17 24 Apr 25
I recently had a contract paid 2x a year service call with Shelby. She was GREAT. She did the maintenance and then helped me fix some concerns I had with the Ecobee smart thermostat. She explained things so well and fixed my concerns in seconds. Great job.
MaryAnne F
09:17 24 Apr 25
First time customer of HL Bowman and the technician representing the company, was on time, provided clear explanations of what he diagnosed and the reason for his recommendations. I am not versed in AC language so I called my brother who is, and Doug explained everything to him and he agreed with Doug's recommendations.
Woody C
18:00 15 Apr 25
Service technician Antoine Howell is outstanding: very professional, personable and excellent at explaining stuff to dummies like me. He is a great ambassador for HL Bowman, Inc.
Greg Gaul
17:32 09 Apr 25
Booked appointment online in the late morning, and Jeremy was here by 3:15 pm. Quick diagnostic and fix. identified another issue with my leak that could bite me later, and decided to get that caulking work done as well given he was already here. Huge Fan of Jeremy and HL Bowman.
James Dolan
12:35 06 Apr 25
Shelby was a delight! She was prompt, courteous and most importantly skilled. She took the time to explain things carefully and responded to our requested changes. Our filters were changed and our system set as requested. We will definitely request her in the future.
Steve Samuel
19:12 04 Apr 25
Chris was great. He diagnosed the issue quickly and provided a solution. He did not attempt to fix anything that didn't really need to be fixed.His work was clean and he cleaned up the mess inside the dryer area.Would recommend for any future work.
Bill
00:08 03 Apr 25
I was very happy with the system that was installed all my questions and concerns were answered the people were very friendly and knowledgeable and willing to answer any questions I had about the system.
Willi Weichelt
15:48 28 Mar 25
Rachel provided excellent service, she explained all salient details needed to make our decision to do a repair.
Russell Hamilton
04:52 15 Mar 25
Performed was an annual AC system inspection. Being less than a year old no problems were noted. I asked how to program the thermostat for day and night and Racheal assisted with that. She provided estimates for new options. She was on time, knowledgable, and friendly. Will use HLBowman for service again.
Lisa Soranno
23:10 04 Mar 25
Today I had the pleasure of dealing with Connor Lincoln. He was very very knowledgeable and very kind and explained everything to me that he needed to do and took the time with my husband and I to go over the situation.
Dianne Deibler
21:18 19 Feb 25
Stefan was wonderful in showing and explaining my dryer repair. Would highly recommend HL Bowman.
Lisa Squillace
17:43 17 Jan 25
Ignacio Ruiz was extremely friendly and helpful! I appreciated that Ignacio called and provided an ETA when he was on his way and then I received another call from him upon his arrival. He thoroughly explained what the issues were with both my dryer and upper oven and how H L Bowman would break out the pricing for the servicing of each separately and combined plus H L Bowman's MVP package. Ignacio also provided an estimate on the turnaround time for obtaining the necessary parts. When Ignacia returned with the parts, he quickly got to work and tested each of the appliances and ensured that I was happy with the results. A job well done!
Betsy Malarkey
18:27 04 Jan 25
Jeremy was punctual, knowledgeable, accommodating, and very nice. He was a pleasure to work with and a good ambassador for the company.
Jeffrey Peezick
20:55 02 Jan 25
The initial review of the issue and final installation of parts were done professionally and expeditiously. The customer service in between was initiated by me calling for updates and not by the person managing the work. This was poorly executed.
Al Cushman
15:37 02 Jan 25
Rachel was the perfect professional. She answered all my questions regarding my system and gave me her expert opinions and options. I would recommend her again and again!
Lynn Cross
01:21 19 Dec 24
Marquise James did a great job in taking pictures of our drainage system. He patiently explained the situation to me and answered my questions. He was very polite and I was happy to meet him!
Natalie Vogel
21:15 20 Nov 24
We had a fantastic experience with Connor from HL Bowman! He recently repaired our shower and was incredibly knowledgeable and helpful throughout the entire process. Connor took the time to explain everything clearly, including the different options available and the costs associated with each. His transparency and professionalism really stood out, and we felt confident in the decisions we made. Highly recommend Connor and HL Bowman for anyone in need of plumbing repairs or service!
Kimberly Yackobovitz
15:52 18 Nov 24
Dustin came with Adam and they were great! Within minutes they came up with a solution to the issue, while saving me money, which I greatly appreciate.
Eric Larson
20:12 07 Nov 24
Adam was really personable and professionalOffered me good options and price points problem solved quickly definitely would recommend
Danielle Goel
16:53 31 Oct 24
Bryan was clean, courteous and thorough. He took his time to truly asses the issue and answered questions clearly.
Russ Wechsler
15:20 04 Oct 24
All the Technicians that installed our equipment showed professionalism, were respectful, obviously knowledgeable but also took the time to impart more than just the basic information that as a home owner you should know. It was a pleasure to have them work on our system. Your adviser Josh who came to show us our options was also the same, thanks for what you do and how, thanks!
Ted Slama
22:10 02 Oct 24
Chris was a really friendly and frank guy. He quickly identified and fixed the issue with our dryer, and even implemented a few adjustments to promote its efficiency.
jeff kirk
16:40 25 Sep 24
Earl was great and informative and gave me some options so I was so happy about that. Thanks again.
Molly Crofton
19:53 24 Sep 24
Easy to schedule, quick resolution of the issue I was having with my dryer. Bryan Potylycki was kind and clearly explained his diagnosis and resolution and answered all my questions. We signed up for a service plan because we were so happy with everything!
Susan Pomerantz
15:52 20 Sep 24
Ignacio was so polite and helpful. The repair went smoothly and lucky me I can do laundry again. Thank you Ignacio!
Ben Berry
22:24 19 Sep 24
Erick did great work installing an outlet for my mini bar. He was thoughtful, timely, and explained everything to me. Thanks Erick and Amanda Dream Team!
TJ McClung
10:56 19 Sep 24
My only complaint is the vehicles don’t have parts stocked so the repair took two visits a week apart.
Tom Wilson
23:06 29 Aug 24
Nice guy who stuck with a tough job until it was finished. Will call these guys again.
Kevin Smith
00:21 07 Aug 24
Chris was very professional & seems to have fixed the problem with our fridge. He kept me informed on what he needed to do to fix the issue & explained all the details. He insured me that if we have any additional issues to contact you right away & you will be back to address it.
Dara Roberts
18:23 06 Aug 24
HL Bowman quickly diagnosed my problem and had the washer running in a short amount of time. Ignacio was polite, efficient and gave a complete explanation of the problem. Will definitely use them again.
Jeff Freeze
20:59 24 Jul 24
Brandon was great. He explained the scope of the job, answered all of my questions, and completed the job in a matter of hours.I would highly recommend HL Bowman (Brian) to others and would not hesitate to call on your company again in the future.
Jean Sorrells
16:07 16 Jul 24
Great service - on time , friendly and courteous. Resolved all my issues with multiple appliances
Jack Blozis
13:03 06 Jul 24
Ignacio was was terrific. Extremely efficient, polite and friendly. I would recommend him highly.
Ryan Amaya
17:47 05 Jul 24
Mike Huffman was an absolute pleasure to work with! He was transparent, friendly, quick and clearly knew what he was doing. I found myself trying to think of other work I needed done before he even finished the first job. Highly recommend!
S Eisenhart
18:30 01 Jul 24
This is for the "free" appointment we had scheduled today. We were told 8AM-12PM and there was no call or show.... I completely understand that things happen and it takes longer than expected but you must let people know! I had to call in at 12 to see what happened. Then no call or show 2 hours later at 2 pm. There goes 6 hours waiting for the plumber.Meanwhile, I see another plumber next door and have them come into my home for free and give me a quote. I called again to Bowman and asked a lady if they were coming and received the same answer (it's now 2 PM) and they had no idea when they would show up. The quote is not free unless you go with them and who knows when they will show up! I wasted a whole day waiting and now I have to wait another day because I don't think you should have my business. No apology from the second lady, she just got annoyed when I asked questions to see why they mentioned the quote was free. I'm allowed to ask questions.... From your other comments, I see some people had the same problem. It looks like there just needs to be some communication. I assume you do not need the business if you do not call. If you are too busy you can tell people you cannot do it and save them some time.
Patrick J Kelleher
18:12 28 Jun 24
Ignacio was prompt, polite, knowledgeable and professional. He solved our problem. We will certainly use HL Bowman again should the need arise. Thank you
Cheri Christakis
17:07 25 Jun 24
I was delighted with the service that Bruce Fischer from HL Bowman provided on our freezer and refrigerator. We were given clear choices and explanations and Bruce went above and beyond to make our relatively old equipment work like new. He was very pleasant and I would be happy to see him again when we need him.
“Our semiannual service was provided by Brett Bartley. Brett was on time, friendly, very knowledgeable, professional and efficient. He patiently explained everything to me. I would gladly have him do all of my service in the future..”
- Frank P.
“Adam and his team were efficient and informative. We were anxious and they made getting a new furnace less stressful!! We THANK YOU!!!
FYI: We are in Stratford, CT and there is no selection for the area under the service area we picked the closest Boston Massachusetts 😀”
- Sal P.
“HL Bowman tech (Paulie) was in touch by text and call. He arrived in the promised window and did a very thorough A/C and heater tune up. Learned of this company through a Home Depot offer. I was very impressed by evaluation that was done and the knowledgeable tech who explained the condition of my system and options for my consideration. This company obviously takes employee training and customer service seriously.”
- Donna M.
“A real professional, answered all my questions and needs.”
- Donald S.
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